Customers generally praised the food as fresh and tasty, with specific favorites like Pad Thai and curries, though some reported issues with spice levels and preparation.
Service Issues
Several reviews highlighted poor service experiences, including rude staff and slow service, particularly during busy times.
Ambiance
The restaurant's atmosphere was often described as cozy and welcoming, contributing positively to the dining experience.
Payment Options
Customers expressed frustration over limited payment options, specifically the inability to use Google or Apple payments.
Cleanliness Concerns
A few reviews raised serious concerns about cleanliness, including reports of dirty dishes and unsanitary conditions.
LC
Laila Cox
Nov 16, 2025
5.0
Came here to eat today, the food was delicious and our server was very kind. They serve your rice in the shape of the heart which is very cute. The place is clean, cute, and easy to get to. The food came fast and tasted great. Would recommend the panang chicken and chicken satee!
SR
Shannon Reese
Nov 10, 2025
5.0
Excellent little hidden Thai gem in the Shenandoah-Woodlands of Texas. I went in around 1:30p.m. for a late lunch and they gave me the lunch menu.
Everything is $13.95 and comes with the all-you-can-eat buffet, which was excellent! I ordered their lunch special curry, which was excellent.
Very fresh salad bar with fried & fresh spring rolls, 2 types of Thai soups- Tom Kha Yum with chicken, and one with tofu I left alone. Fresh fruits, all kinds of Thai sauces and dips. And they also have a decent selection of not-raw sushi rolls, which I tried a couple. They were good... for cooked sushi. I just prefer mine with raw seafood.
The restaurant was clean, had a nice selection of alternative 90s-2000s music playing, comfy seating, and great service. The price point is also a great value. With my beverage, it came to just under $20 for going solo.
I'm surprised more people haven't discovered this spot.
If you love good Thai food at a great price, and you're in the Woodlands, this place is worth checking out, esp. for lunch!
GG
Gary Glans
Nov 10, 2025
1.0
Got Uber Eats from here. In the middle of the night had severe diarrhea and food poisoning.
I know it was 100% from here as I had not eaten anything before. Missed my flight.
Side note when my food did arrive there was no cutlery or napkins. I would stay away from this place
SE
Sarah Elrod
Nov 2, 2025
1.0
One of the servers there was very rude to me while I was waiting for my order I went to ask her a question and she was extremely disrespectful to me and wouldn’t even let me ask my question. This was the first time I even tried to approach her.
Let’s be respectful to all people, even if we’re busy!
Frequently Asked Questions About Ploy Thai Cuisine
What are the regular operating hours of Ploy Thai Cuisine?
Ploy Thai Cuisine is open daily from 11:00 AM to 2:30 PM and again from 4:00 PM to 8:30 PM.
When can I order delivery from Ploy Thai Cuisine?
Delivery service is available every day from 11:00 AM to 2:00 PM and from 4:00 PM to 8:00 PM.
Does Ploy Thai Cuisine offer in-store pickup and delivery services?
Yes, Ploy Thai Cuisine offers both in-store pickup and delivery services.
What are the takeout hours for Ploy Thai Cuisine?
Takeout is available every day from 11:00 AM to 2:00 PM and from 4:00 PM to 8:00 PM.
Where is Ploy Thai Cuisine located?
It is located at 1500 Research Forest Dr #240, Shenandoah, TX 77381, USA.
Where can I view the menu or place an order online for Ploy Thai Cuisine?
You can view the menu and place orders online at https://ploythaicuisine.com/menu.
What is the price range at Ploy Thai Cuisine?
The price range at Ploy Thai Cuisine is moderate, categorized as TWO.
Are there any nearby dining options to Ploy Thai Cuisine?
Yes, nearby dining options include Kolache Factory, Windy City Grill and Pizza, Lama Mediterranean Café, Lennys Subs, The Sweet Swirl, and Surreal Creamery, giving you a variety of cuisines to explore.
What nearby medical and health services are close to Ploy Thai Cuisine?
Nearby health-related services include Aspire Allergy & Sinus (allergist and ENT), The Woodlands Modern Smiles Dentistry and Orthodontics, Timeless Dental, Fresenius Kidney Care Woodlands Home Therapies, and iV Bars of The Woodlands (health spa).
What nearby facilities can help visitors find Ploy Thai Cuisine or enjoy activities before or after dining?
Nearby facilities include Comerica Bank for financial services, Souk Dance Studio for dance and gym activities, and Forest Nails Spa for beauty treatments, providing a chance to combine errands or leisure with your visit to Ploy Thai Cuisine.