Whataburger

4.1
1993 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
318 N HIGHWAY 123 BYP, SEGUIN, TX
78155, United States

Hours

Reviews

4.1
1,956 reviews
5 stars
1,084
4 stars
398
3 stars
190
2 stars
104
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for being slow or unresponsive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

The food is generally well-received, with many enjoying the taste and freshness, but there are complaints about cold items and inconsistent preparation.

Cleanliness

The restaurant's cleanliness is noted positively by some, while others report unsanitary conditions, particularly in the bathrooms.

Wait Times

Customers frequently mention long wait times in both drive-thru and dine-in, with some experiencing significant delays even when the restaurant is not busy.
  • DV
    Duane Vassell
    Nov 15, 2025
    1.0
    Bad customer service and the manager is the worse! Entire restaurant is a health hazard
  • VS
    Valerie Sovinski
    Nov 10, 2025
    5.0
    Went to get some eats after work (1:00 a.m.), did the drive through. Service was quick. Male staff, he was the assistant night manager, at register was great, friendly, customer service focused and invested in making sure I drove away happy. And yes I did, very happy. Food, whatawings were fresh hot and covered in barb q sauce, just like I like them. They have the best French fries around, again fresh hot and good. Price somewhat startling, but everywhere is somewhat startling these days. I'll be back after my next closing shift. See you all then.
  • GG
    Grant Gonzalez
    Nov 8, 2025
    1.0
    I have given this location multiple chances over the last few years and it’s apparent they can’t hire competent management to save their lives… They are consistently slower than the average Whataburger / fast food chain. Tonight sealed the deal for me after I ordered a meal and got home to find the fries completely missing. Checked my receipt to confirm I paid for them. Shame on me for not checking but shame on me for expecting anything more from this Whataburger. If you’re in Seguin, go to the location off i10 and 46. This location by HEB is hopeless.
  • CC
    Concerned Citizen
    Oct 29, 2025
    1.0
    Ordered online - app says 10:54-10:57. Walk in at 10:58. Food isn't ready. 2 people walk in after, order and get their food before me. Got food (1 burger) at 11:08. Asked if burger was cold - assured it wasn't. Opened burger, unmelted cheese and cold patty. Dont lie ans throw out a bad product. Where is the corporate number?
  • TM
    Timothy Moore
    Oct 28, 2025
    5.0
    As a true Texan Whataburger is obviously my favorite fast food. Though I don’t eat fast food often it’s always nice to treat myself. Now at most Whataburger locations nothing is really different from any other fast food place. However at this Whataburger location I have to commend Daiana and Chris the back cook for making this the best Whataburger experience I’ve ever had. Both of them mad the atmosphere simply amazing and when Daiana asked if I liked what she recommended and I told her yes, Chris the one who made my food came all the way from the back and thanked me for the compliment. It’s little things like this that turn a “just another meal” into an enjoyable experience. So from the bottom of my heart thank you to Daiana and Chris for such a unique experience. Will most certainly be coming back here for any time I want to splurge on the calories a little bit.❤️❤️❤️

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Seguin, TX?

Whataburger in Seguin, TX is open 24 hours a day, 7 days a week.

Does Whataburger at 318 N HIGHWAY 123 BYP offer delivery and curbside pickup?

Yes, this Whataburger location offers both delivery and curbside pickup services.