Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some employees are praised for their friendliness, others are criticized for rudeness and poor attitude.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Speed of Service
Numerous reviews highlight slow service, particularly in the drive-thru, with long wait times even when the restaurant is not busy.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and overall cleanliness issues in the dining area.
Food Quality
There are complaints about food being cold, old, or not meeting expectations, with some customers expressing disappointment in the quality of their meals.
CB
Cynthia Burkett
Dec 21, 2025
5.0
They did an awesome job and got my order just right! Great customer service!! Sometime when you order your meal with kindness and not rude, you'll get that respect back. Just alittle heads up🫶
CR
Chris Kimerer (Chris the Roofer)
Dec 4, 2025
5.0
Excellence
EC
Esther Coca
Nov 29, 2025
5.0
Ordered 2 Biggie bags and a children's meal, in the drive through. No drinks, sauces are wrong, 1 burger was wrong, all the fries and burgers were, ice cold and we had to pull over and wait for it! The manager, Atlantis, was very nice and will replace it. However, we still have to go back to get it corrected. 🙄
Update: everything was replaced perfectly. The manager, Atlantis, was awesome! Thank you.
RP
Robert P.
Nov 22, 2025
5.0
Very friendly employees, food was hot and fresh.
JN
Jarrod Neve
Nov 4, 2025
5.0
My receipt is stamped 5:32 pm and it is now 5:51 and I don't have my food mind you there has not been a single customer walk in and 1 customer has gone through the drive through correction now 2. The name on the receipt is Latisha I believe she was in a managers shirt and seemed to not give a flip flop what was going on just coasting through life
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 7662 Guilbeau in San Antonio?
The drive-thru at Wendy's on 7662 Guilbeau operates daily from 9:00 AM to midnight.
Does this Wendy's location serve breakfast, and what meals are available?
Yes, this Wendy's location serves breakfast. They offer breakfast, lunch, and dinner options.
Can I order Wendy's food for delivery or takeout at this San Antonio location?
Yes, Wendy's offers delivery and takeout services. You can order via their app or website at order.wendys.com.
What payment methods does Wendy's on 7662 Guilbeau accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 7662 Guilbeau for questions or feedback?
You can call the location directly at (210) 468-0040 or reach Customer Care via live chat on their contact page or by calling 888-624-8140.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on Wendy's website at menu.wendys.com and on their mobile app.
Is there a drive-thru available at the Wendy's located at 7662 Guilbeau?
Yes, this Wendy's location has a drive-thru that is open from 9:00 AM to midnight every day.
What nearby fast food options are close to Wendy's on Guilbeau?
Nearby fast food options include Popeyes® Louisiana Kitchen, McDonald's, Bill Miller Bar-B-Q, and Taco Cabana, making it convenient to choose from a variety of quick dining choices.
Are there other amenities or shops near Wendy's on 7662 Guilbeau for convenience?
Yes, nearby amenities include Cricket Wireless Authorized Retailer, AT&T Store, Wells Fargo ATM, and The UPS Store 4827 for varied services.
What local attractions or entertainment spots are near Wendy's in San Antonio?
Guests can visit Moonlight Ballroom and Allianze Events and Entertainment nearby for event planning and live entertainment options.