Wendy's

3.3
819 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7662 Guilbeau, San Antonio, TX
78250, United States

Hours

Reviews

3.3
819 reviews
5 stars
287
4 stars
163
3 stars
98
2 stars
69
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially during late hours, with long wait times in the drive-thru.

Food Quality

Many reviews mentioned cold, old, or improperly prepared food, including cold fries and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in the dining area and restrooms.

Customer Service

While some employees received praise for their kindness, many customers reported rude or unhelpful staff, particularly from management.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or food that did not match what was requested.
  • JN
    Jarrod Neve
    Nov 4, 2025
    5.0
    My receipt is stamped 5:32 pm and it is now 5:51 and I don't have my food mind you there has not been a single customer walk in and 1 customer has gone through the drive through correction now 2. The name on the receipt is Latisha I believe she was in a managers shirt and seemed to not give a flip flop what was going on just coasting through life
  • CD
    car dog
    Oct 23, 2025
    1.0
    Nothing. Horrible. " We are waiting on your fries" Get very old and cold fries. Took them back and no one was in there. They were in both in back doing good knows what.
  • NW
    Nature Meadow Woods
    Oct 11, 2025
    4.0
    The worker is amazing. Always so sweet and patient. It's the wait time at this location that sucka. But I go late at night when there is only 1 maybe 2 workers at most. The food is made fresh so that's a huge plus. It's just the wait time.
  • BG
    Brianna Gomez
    Sep 30, 2025
    1.0
    It’s currently 10:45pm and I was in the drive thru for Wendy’s. It states on here that it’s open late until 12am. No one answered and it appeared no one was inside but lights were on and everything.
  • DC
    Darlene C
    Sep 20, 2025
    5.0
    Went through the drive thru and Ezekiel helped me with my order very respectful thank you for your time and wonderful customer service I wish all drive thru’s had a great young man like you God Bless you

Frequently Asked Questions About Wendy's

Is Store #25 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.