McDonald's

2.5
153 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
Come visit us at 12328 US Hwy 90 W in San Antonio. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
12328 US Hwy 90 W, San Antonio, TX
78245, United States

Hours

Reviews

2.5
153 reviews
5 stars
42
4 stars
12
3 stars
8
2 stars
16
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even when not busy.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Customer Service

Feedback indicated poor customer service, with staff often being rude or unhelpful, and a lack of management oversight.

Food Quality

While some customers enjoyed fresh food, many reported receiving cold or improperly prepared items.

Management Issues

Reviews pointed to ineffective management, with complaints about staff behavior and lack of organization.
  • PF
    Pedro “The painter” Flores
    1 day ago
    5.0
    Great customer service with a smile, and good food
  • FR
    Felicitas “Bella” Rodriguez
    4 days ago
    5.0
    It's gotten a lot better about giving you all your food. At first they were so busy they would forget some of the order.
  • MH
    Melayna Hundley
    Oct 31, 2025
    1.0
    i went there this morning before work came through the line at 5 am on the 31 of oct , i had a sausage biscuit thats all not much work I waited bout 5 minutes , decided to sit in the parking lot and eat , the biscuit was hard mind u i waited in line again to get to the window i handed her the biscuit she told me to pull up to the window i waited about 2- 3 minutes she laughed handing me the bag so i knew it was something i pulled up to the same spot open the biscuit and u could tell they reheated the same biscuit because it tasted like rubber and was still a little hard .
  • MR
    Monique Rodriguez
    Oct 28, 2025
    1.0
    Arturo , Adrian , Christine and Britney the supervisor was no help to me when my sister went missing and finding out they gave her a phone when she was grounded and gave her the opportunity to run away I lost a sister and a friend.
  • EV
    Elisa Valdes
    Oct 23, 2025
    1.0
    This is by far the worst McDonald's I have ever been to. I asked them for one of their dinner boxes and was told they no longer carry it funny thing is I drove up the street to another McDonald's in lo and behold they had it. They are constantly parking vehicles to try to make sure that their drive-thru time is good but the truth is it takes forever to get your food

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's on weekdays?

McDonald's is open 24 hours every weekday from Monday to Friday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, the McDonald's provides drive-thru service 24/7 every day of the week.