Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
Come visit us at 12328 US Hwy 90 W in San Antonio. McDonald’s is proud to have become one of the world's leading food service brands with more than 36,000 restaurants in more than 100 countries. Whether you’re looking to start your day with a McCafé® coffee or enjoy a mouthwatering Big Mac®, McDonald’s has a meal waiting for you. For deals, mobile ordering or nutrition information, download and register on the McDonald’s App today!
Customers consistently reported extremely slow service, often waiting 20-45 minutes for their orders.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Customer Service
Numerous complaints about rude or unhelpful staff, with some customers feeling ignored or dismissed.
Food Quality
Mixed feedback on food quality; while some found it fresh, many reported cold or poorly prepared items.
Management Issues
Several reviews pointed to poor management and lack of organization, contributing to the overall negative experience.
MF
Michaela Frye
5 days ago
1.0
I’ve given this location several tries. They get the order wrong 9 out of 10 times. We almost always wait forever for basic stuff. The dining area is usually dirty so we tend to drive through.
This last time we waited in the drive through for several minutes only to receive cold food and a missing burger. It’s just not worth the hassle.
CS
Cariana Shae
Jan 5, 2026
1.0
SLOWEST MCDONALDS EVER. you can go literally order one simple item and they will pull you up to a drive thru parking spot and you'll have to wait 15 mins for it. then you'll get the food and it won't even be hot 🤡
RS
Robert Sanchez
Dec 29, 2025
2.0
Well ordered 2 home style burgers doubles meal was told to move to Nmbr 1 stall well waited a total of 15 minutes 1 girls thinks order was given away the other girl told my wife it’s takes longer to mke these burgers. That I know abt . I know there kids but this location needs better direction from the managers on duty. Wife saw one just standing there, u need to direct these kids call out orders when ready and find out why others are taking long. It’s being a kitchen manager also. I’m like now we’ll do we really want to go to this location 😵💫
GF
Gerrilynn Foltz
Dec 24, 2025
1.0
Not only is this location out of everything to drink so they offer lemonade which we said fine to they then up charge you 90 cents per lemonade. How is it my fault you guys didn’t order correctly and now you’re going to charge me for it. Then the cherry on top they charged me for my holiday pies and didn’t give the to me and then acted shocked like I didn’t order them and my husband having to go inside and show them the receipt. This is a billion dollar corporation I can’t believe you’re charging people extra for lemonade that your employees are shoving down our throat to order
TC
The Chonchinator
Dec 20, 2025
1.0
The customer service I just received from this location from a "manager Janie/ jane" was just horrible she stood there and literally argued with me to CHARGE ME for a orange juice they forgot to add to my order after I repeated it 3X ! She wanted me to get back in line when I wasn't expecting it for free I understand mistakes happen but the fact she thought it was okay to question me that way and at that I was not expecting it for free. She walked off shaking her head and then another girl came to the window Rosemary and I asked her what her name was and she told me she was not able to give me that information. I called the store and Janie /Jane answered and I asked who was just at the window and she continued to give me rosemary name as if she just didn't charge me the only reason I was able to get her name is because I said Im sorry who am I speaking to? Not once did she ask is there something I can help you with? Nothing and hung up the phone without saying anything. Overall this location is very convenient and should really consider having better customer service from "managers" .
What are the opening hours of McDonald's on weekdays?
McDonald's is open 24 hours every weekday from Monday to Friday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the McDonald's provides drive-thru service 24/7 every day of the week.
Can I order McDonald's for delivery and when is delivery available?
Yes, delivery is available 24 hours every day. You can order online at https://mcdonalds.order.online/business/-5579.
What payment options does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is this McDonald's location accessible for people with disabilities?
Yes, it features wheelchair accessible entrances, seating, and restrooms, along with high chairs for children.
Does McDonald's offer a children's menu and free Wi-Fi?
Yes, they offer a children's menu and provide free Wi-Fi for customers.
How can I get deals and mobile offers at this McDonald's?
Download and register on the McDonald's App to access weekly deals and mobile offers.
Are there any coffee shops near this McDonald's?
Yes, nearby is The Rooster Colombian Coffee, a coffee shop and smoothie juice bar, which pairs well for a coffee break before or after your meal.
What other food options are close to McDonald's on US Hwy 90 W?
Nearby food options include Waffle Taco (a food truck), Miss Tacos (a Mexican fast food restaurant), Loncheria Ojuelos, El Tampico (a food truck), and King Corn (a food stand).
Are there any convenience stores or gas stations near McDonald's?
Yes, QuikTrip, a gas station, convenience store, and liquor store, is close by, making it convenient to refuel or grab snacks along with your McDonald's visit.