Long John Silver's | A&W

3.9
1177 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
12812 I-10 West, San Antonio, TX
78249, United States

Hours

Reviews

3.9
1,177 reviews
5 stars
552
4 stars
255
3 stars
151
2 stars
80
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive staff, highlighting excellent customer service experiences.

Food Quality

Feedback on food quality was mixed; while some enjoyed the fish and shrimp, others reported issues with freshness and taste.

Cleanliness

The restaurant was generally noted as clean, although some reviews mentioned areas needing improvement.

Speed of Service

Customers appreciated the fast service, especially during lunch hours, but some experienced long wait times in the drive-thru.

Pricing Concerns

Several reviews expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
  • WL
    wilfred lee
    Nov 4, 2025
    1.0
    The food was HORENDUSE and extremely over priced. The Mac was mushy and cold, burgers small, Luke warm, and tasted like I'm going to be on the toilet all night. The only good part is their root beer floats but they were OUT OF ICE CREAM!! night ruined. The root beer is the only good part. Don't waste your time
  • PM
    Patricia Martinez
    Oct 31, 2025
    5.0
    These people go through alot dealing with Karen's all day. Im happy to have made the drive thru girl smile. Food was on point and she gave me all the sauces I wanted no hesitation
  • M1
    Moi 1102
    Oct 24, 2025
    5.0
    Went today around 1. The man at the register greeted us with a smile, very friendly. I had a rough day so I appreciated his kindness. I ordered the 3 piece chicken and added the 3 shrimp. Food tasted good but didn't care for the fries. Nothing wrong with them that's deep enough to leave a bad review or complain about. Restaurant was clean, bathroom was decent, food was good.
  • RT
    Rollo- The-Naga
    Oct 22, 2025
    1.0
    How dare yall I just got sick yall dont know how to cook! everybody needs a redo on the food handlers! Yall not storing the fish at the right temp or you leaving em out idk but for certain something gotta be done i ordered three fish and two chickens i ate one fish both chickens and later im feeling like soo bad then I throw up at Autozone so Mangers let's step are game up yall need help with workers I'll teach em!!
  • JG
    Jose Garcia
    Oct 18, 2025
    1.0
    My recent takeaway order from your establishment was profoundly unsatisfactory. The quality of the food was highly inconsistent and, in some cases, unacceptable. While the chicken was palatable, the fish portion had a disconcertingly gooey texture and an unpleasant, aged flavor. The accompanying fries were stale and clearly not fresh. Furthermore, the service oversight was significant. The order was provided without essential items such as napkins, straws, or condiments. The combination of subpar food and this lack of attention to detail made for a highly disappointing experience. Due to the impracticality of navigating heavy traffic to return, I was left with a meal I could not fully enjoy. I expect much better and cannot recommend this location based on this visit.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/