Long John Silver's

3.8
1514 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
5430 Walzem Road, San Antonio, TX
78218, United States

Hours

Reviews

3.8
1,514 reviews
5 stars
667
4 stars
331
3 stars
222
2 stars
102
1 star
192

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty floors, lack of soap in bathrooms, and general neglect of the dining area.

Service Quality

Customer service experiences varied; some praised friendly staff while others reported rude behavior and long wait times.

Food Quality

Food quality received mixed reviews, with some customers enjoying the taste while others complained about over-fried items and incorrect orders.

Location Issues

Several customers noted that the building is in poor condition, with structural damage and a need for renovation.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer frustration.
  • M1
    Moi 1102
    Nov 16, 2025
    5.0
    Today I ordered 2 - 3 piece chickens with double fries and a medium lemonade. Chicken was small, wedges were cold, and I got a medium glass of water. Yet I did get charged for a medium fruit punch. I asked for lemonade. If they didn't have it they should of said so and changed menu. I went thru the drive thru, didn't have time to run anything back in and I won't call anyone to speak to anyone about it. Just do better because I expected more from a recently reopened place
  • PP
    Popcornalot
    Nov 13, 2025
    5.0
    I have not had Long John Silvers in YEARS. LJS is seen as bad in the fast food community and usually is the brunt of a lot of dislike from what I’ve seen online over the years of growing up. Dad and I decided to try it some months back before the remodel and the food was amazing. The building was old though and you could tell from the inside but it did not impact the food quality. Was sad when I saw the building demolished thinking they shut down but glad they got their remodel, as it was much needed. Went on 11-13-15 to see the new look and happy to say the food was still amazing. The Mac n Cheese was so good and the fish right there with it. Fries were good with good seasoning as well. It did feel smaller compared to the original layout and was extremely busy so was hard to move through the restaurant. The new look also lost some personality as the layout is almost identical to the Taco Bell further down the shopping center but it’s a minor issue. Food was amazing, glad to see LJS still is here with us and I hope it continues to thrive!
  • LW
    Leslie Williams
    Nov 11, 2025
    2.0
    Chicken was super small! Not the same at all!! I wish they would bring back their fries and more crumbs plz!!!
  • NL
    nancy leonard
    Nov 8, 2025
    4.0
    I eat the chicken there and my husband does the fish. The chicken isn't as good as it was before they rebuilt it. It was okay but not the same,
  • JJ
    James J
    Nov 8, 2025
    1.0
    I waited months for Long John Silvers to reopen at this location. Went with a friend on the day it reopnened. Place was packed and there was a lot fewer places to sit before the old one was torn down. Bright uncovered lights on the walls with old fashioned bulbs in your face. Ordered Fish and Chicken platter but somehow got Fish and Shrimp. All the condiments like ketchup and malt vinegar are now behind the counter in small packages. The one incredibly stupid annoying thing added was the bell that people are encouraged to ring. Every idiot rings the bell on their way out making a loud deafening noise that terribly annoys people dining inside including the cashier. Put condiments BACK on the shelf, make more seating room and take down that bell!

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/