HTeaO - San Antonio (Patranco & Dugess)

4.4
207 reviews

About

Tea Room
HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.

Location

HTeaO - San Antonio (Patranco & Dugess)
9711 Potranco Rd., San Antonio, TX
78251, United States

Hours

Reviews

4.4
207 reviews
5 stars
160
4 stars
10
3 stars
9
2 stars
6
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Tea Quality

Many customers enjoyed the variety and flavors of the teas, but some expressed disappointment with weak flavors or old-tasting tea.

Cleanliness

While some reviews highlighted a clean and neat environment, others reported unsanitary conditions and dirty counters.

Sampling Experience

Customers appreciated the ability to sample different teas before purchasing, enhancing their overall experience.

Service Speed

Most customers found the service to be quick and efficient, especially during busy hours.
  • JP
    Jeff Pelhank
    1 day ago
    5.0
    Love going to this place and tasting all of the different teas to see what I might like. I always walk in, so I can taste everything. I love the Texas chi ginger, great customer service.
  • AM
    AJ Mendoza
    2 days ago
    1.0
    Ordered at 6:42 for a white peppermint mocha and didn’t get it till 6:55. The 4 girls in the drive thru were playing around and on their phones whole time. They got my order wrong, but the one girl who actually seemed to be working did remake it for me. while one of the blond girls kept walking up and down giggling and drinking the mistake drink. Guess the service goes down when the sun does.
  • EV
    Elena Villanueva
    Nov 11, 2025
    5.0
    Love, love, love this company. Great service, great tea, and I’ll keep coming for more. Right now I’m obsessed with unsweet Georgia Peach and Blueberry. I also love the unsweet wild raspberry flavor. I would like to see more unsweetened versions of all the teas, but happy with their current selections.
  • RL
    Ramon Leos
    Nov 11, 2025
    5.0
    This place is awesome, I ordered half gallons of tea and one of the jugs was incorrect. Staff took care of me when I showed up with the wrong tea to get a replacement. Awesome place would recommend the customer service is the best.
  • AL
    Angela Lopez
    Nov 1, 2025
    1.0
    I’ve gone to a few HTeaO locations around town and this one is by far the dirtiest I’ve been to. The store always has sticky floors, the counters are always covered in tea or whatever fruits were in the trays that day. The teas are almost always off in their flavor, either old or no flavor at all. The employees are always sitting down on stools behind the counter. The manager has no pride for the name brand or the store!

Frequently Asked Questions About HTeaO - San Antonio (Patranco & Dugess)

What types of tea does HTeaO - San Antonio (Patranco & Dugess) offer?

HTeaO offers freshly brewed tea hourly with over 20 flavors of 100% broadleaf iced tea, brewed with double-pass reverse osmosis water.

What sizes are available for purchasing tea at HTeaO?

Tea is available by bottle, gallon, and 5-gallon sizes at HTeaO.