Dunkin'

3.4
336 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
23503 Hardy Oak Blvd, San Antonio, TX
78258, United States

Hours

Reviews

3.4
336 reviews
5 stars
140
4 stars
52
3 stars
39
2 stars
18
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are criticized for poor attitudes and lack of engagement.

Product Quality

Inconsistent quality of food and drinks; many customers reported stale donuts and incorrect orders, while some enjoyed fresh items.

Cleanliness

Concerns about cleanliness, with reports of flies around donuts and unclean tables, contrasting with some mentions of a clean store.

Staffing Issues

Frequent mentions of understaffing leading to slow service and overwhelmed employees, impacting customer experience.

Management

Negative feedback regarding management practices, including poor treatment of staff and inadequate response to customer complaints.
  • KH
    Khamiyaaa Hatten
    Nov 10, 2025
    5.0
    The girl with the bangles is the absolute sweetest and her customer service is fantastic!
  • EV
    Emilio Vega
    Oct 31, 2025
    5.0
    That one guy with glasses and long hair is awesome and helped me out when I had a hard time understanding the menu
  • NP
    Nicolas Puccio
    Oct 31, 2025
    5.0
    The guy with long hair and glasses was super helpful
  • MH
    Mateo Huacuja
    Oct 31, 2025
    5.0
    The guy with glasses and long hair gave me the best costumer service
  • LR
    LeighAnn Roemer
    Oct 28, 2025
    5.0
    Had a ham and Swiss breakfast croissant and a French Vanilla coffee. It was delicious!

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' at 23503 Hardy Oak Blvd, San Antonio?

Dunkin' is open every day from 5:30 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.