Whataburger

3.9
2185 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1021 N SAGINAW BLVD, SAGINAW, TX
76179, United States

Hours

Reviews

3.9
2,151 reviews
5 stars
1,092
4 stars
423
3 stars
212
2 stars
103
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor order accuracy, especially during busy hours.

Staff Behavior

There were multiple complaints about unprofessional behavior from staff, including chatting instead of assisting customers and instances of perceived discrimination.

Food Quality

While some customers praised the food, many noted inconsistencies in quality, such as cold or improperly prepared items.

Positive Experiences

Despite the issues, several reviews highlighted friendly staff and good service from specific employees, indicating that experiences can vary significantly.
  • LM
    Liam McNamee
    6 days ago
    1.0
    Waited 40 minutes for order just for the clerk to try and get me to take someone else's order. I had to stand at the counter and ask them to make a new order. This location is really hit or miss.
  • RK
    Ram krishna
    Dec 15, 2025
    3.0
    Customer service could be better.
  • WC
    Wayne Chester
    Dec 13, 2025
    1.0
    Entered the drive-through at 11 o’clock Friday night and the line Literallydid not move for 20 minutes. After four people had the line I backed up and went to the second drive-through window. The lady took my order and it was another 10 minutes before I got my food when I got my food they give me a large drink instead of a small. I had ordered a meal and they did not give me any fries. I got no straw no napkins or no condiments. I got out of my car went to the kitchen and a gentleman was very rude to me, saying you can’t be in here and I said well you didn’t give me my fries and the guy just dropped my order off and the left. It was 30 minutes before I got out of that line and headed home.
  • ML
    Melvin R Lopez
    Dec 9, 2025
    1.0
    As I walked in with my two sons this evening, the "white male" cashier walked away as soon as he saw us come in.we were left stading there while 6 guys were all talking to each other in the kitchen, A minute later another Hispanic male came to the front and ask if he can help us. When I decided to order,he looked at me and walked away to the back where the original white male cashier was with the other six guys and told him "hey he speaks English ". He came back to the front and I asked him if everything was alright because it looked like he didn't wanted to take my order. The Hispanic male reply to me, oh the other guy thought you didn't speak English. While he's explaining the reason why he walked off the first time, five other guys came to the front just to stand there," the majority of them were Hispanics ". Now I was just discriminated because of my color of my skin and by the Hispanic male stating why the white male cashier walked away confirms that I indeed was discriminated and it shows how low class the workers are that works in this facility. It also tells me that there's a huge problem with service based on your skin color. There were no need to have six guys standing around at the back and when I did order they all came to the front, again just standing around while the one young Hispanic male was taking my order. The owner of this facility needs to retrain his employees and teach them how to respect the customers no matter the color of their skin. The white male cashier that walked away and refused to take my order and judge me based on the color of my skin,needs to be fired for discriminating the customers. Its a very serious issue that the owners has on their hands before a lawsuit comes in place.
  • CF
    Cary F.
    Nov 25, 2025
    3.0
    I’ll start with the positives. The staff is really friendly and their breakfast service is great. Plenty of parking, order is hot and fresh for breakfast. Now for the not so great. I used to really love Whataburger’s burgers, but the quality has gone down. Sometimes they skip the seasoning on the burgers making them bland. If you order your meal straight from the menu it will probably be right. If you customize anything or order onion rings as I often do- it’s going to be wrong every time. Pure laziness to over toast the bun and still serve it to the customer. I was served old very greasy onion rings that went right into the trash. They were inedible. Low quality tomatoes and only two pickle slices for a double. Whataburger has a great breakfast, but it’s a shame when it’s better than their trademark item- the burger.

Frequently Asked Questions About Whataburger

What types of pickup and delivery services does Whataburger Saginaw offer?

Whataburger Saginaw offers in-store pickup, curbside pickup, and delivery services.

What are the operating hours of Whataburger in Saginaw, TX?

Whataburger Saginaw is open 24 hours a day, 7 days a week, but holiday hours might differ.