McDonald's

3.3
1756 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1165 N Saginaw Blvd, Saginaw, TX
76179, United States

Hours

Reviews

3.3
1,756 reviews
5 stars
617
4 stars
329
3 stars
248
2 stars
142
1 star
420

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Customer Service

Many reviews highlighted rude and dismissive behavior from staff, with several customers feeling disrespected.

Wait Times

Customers consistently experienced long wait times, both in the drive-thru and for mobile orders, often being asked to park and wait.

Cleanliness

Several reviews mentioned dirty dining areas and unsanitary conditions, contributing to a negative experience.

Food Quality

Customers reported cold, poorly prepared food, with some expressing concerns about food safety.
  • ZC
    Zachary Carter
    Nov 16, 2025
    1.0
    This location is going down fast. With NO ONE in line I was still pulled forward and told to park. After getting my food I asked the young lady why they do not server at the drive thru window anymore? She rudely responded saying to speed up times, yet there was no one in front of me or behind me. Before I could even say another word she walked away while continuing to talk rudely to me. I then check my food and everything was actually cold.
  • SR
    SarahBeth Reibsome
    Nov 16, 2025
    1.0
    As soon as you order and pay, they park you. Only car in the drive through? They still park you. They’d rather have literally 10 cars parked than just serve you like a normal drive through. Then when they bring the orders out they have NO clue who’s order is who’s and take them all car to car hunting down who has what. It’s gotten ridiculous.
  • BI
    Bella Isiordia
    Nov 12, 2025
    1.0
    I placed a pick up for breakfast 10:15, I live 5 mins away but one of the lights was out on the main road. So traffic was backed up. I arrived at 10:33 , 3 mins after 10:30 & they refused to serve me the order. I assume if I ordered it prior it would have been made & waiting . I guess not, I had to cancel my order. I won’t be back to this location again, this is not the first time I’ve had problems here. They usually forget something or give the wrong order. So this was my final straw.
  • DP
    Darla Pollard
    Nov 7, 2025
    1.0
    Drink barely had any ice and the French fries were cold. You can do better, start now!
  • GG
    Gustavo Gomez
    Oct 26, 2025
    1.0
    Not even worth going to this McDonald's took out order and had everyone park and wait for our food at least 6 cars waited over 10 minutes and had a lot of confusion.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1165 N Saginaw Blvd, Saginaw, TX?

McDonald's is open Monday to Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday to Thursday from 5:00 AM to 11:45 PM, Friday and Saturday from 5:00 AM to 12:45 AM, and Sunday from 6:00 AM to 11:45 PM.