McDonald's

3.4
1737 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 W IH 30, Royse City, TX
75189, United States

Hours

Reviews

3.4
1,737 reviews
5 stars
596
4 stars
354
3 stars
298
2 stars
130
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned issues with food freshness and incorrect orders, with some customers experiencing food that made them feel unwell.

Cleanliness

Several customers noted unsanitary conditions, particularly in restrooms, and a general lack of cleanliness in the establishment.

Staff Attitude

While some reviews praised friendly staff, many others criticized the attitude of employees, describing them as unhelpful or dismissive.
  • ST
    Sauileoge Toafa
    Jan 3, 2026
    1.0
    Slowest Macdonald's ever. Don’t order through the app because you will end up coming inside to remind them. This happens often.
  • TM
    Tony Moreno
    Jan 3, 2026
    4.0
    Royce City great experience…overall despite missing items Our order was missing several item on a busy Saturday morning But they made it right and had patience to help us Thank you!
  • JG
    James Giles
    Dec 30, 2025
    1.0
    Put order in on kiosk at 6:15 . Asked mangers what's taking so long at 6:43pm. Manger said there just now making it. Manager had no name tag on. Finally got food at 6:47 .
  • JB
    Jan Blankenship
    Dec 30, 2025
    3.0
    I drove thru ordered a large frozen dr pepper, got home it was a large frozen coke! On Christmas Day, a Co worker and myself drove thru we ordered two separate orders. On my order i ordered a deluxe crispy chicken meal, large fries, large frozen dr pepper. I paid andmy receipt showed a large dr pepper and large coke. Then we had to wait and when the brought out the food i asked for the drinks sonce i paid for them even tho thats not what i ordered andhe was like you didn't get them. I said no we have no drinks. It seems everytime i go thru my orders ate messed up. I go thru and order coffee two mornings a week and i ask for splenda and everytime they put sugar
  • RR
    Ron
    Dec 25, 2025
    1.0
    Stopped in Christmas Eve for dinner about 6pm, my wife went in to order. She said the restroom was nasty, there was no paper towels and the air dryer didn’t work. Ordered our food and waited 40 minutes, I told her to get our money back as I was tired of waiting. It wasn’t a complicated order, 2 quarter pound meals. She had our drinks as they give you the cups to self serve. When she finally got someone to help her to get a refund, they still charged her for the drinks. We went across the street to Jack N Box spent about 3 minutes in drive thru and got our food. What a pathetic excuse for a “fast food” place at McDonalds.

Frequently Asked Questions About McDonald's

What are the store hours for McDonald's Royse City location?

McDonald's Royse City is open daily from 4:30 AM to 1:00 AM, except on Saturday and Sunday when opening starts at 5:30 AM.

What are the drive-through hours at McDonald's in Royse City, TX?

The drive-through is open Monday to Friday from 4:30 AM to 1:00 AM, and on weekends from 5:30 AM to 1:00 AM.