Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,714 reviews
5 stars
587
4 stars
351
3 stars
296
2 stars
127
1 star
353
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff and poor management, while a few noted friendly interactions.
Food Quality
Several customers complained about food freshness and quality, including cold or stale items, and some reported health concerns.
Wait Times
Long wait times were frequently mentioned, especially in drive-thru and curbside service, contributing to negative experiences.
Cleanliness and Organization
Some reviews noted cleanliness and organization issues, with staff appearing distracted or unprofessional.
- DCDanika Craig3 days ago1.0If I could give this location a 0 rating I would, Elizabeth the manager on site was very condescending, and uninterested in providing any information I was suppose to receive a refund from a previous order back on the 11/13/25 in the amount of $45 in which I have not received anything into my back acct nor a cash refund, I was advised I would need to call or wait for a store manager to call... today is now 11/21/25 in which the only response Elizabeth could provide was "I DONT KNOW" 🤬 SMH it's sad to see that they literally just hire anyone and throw a title at anything.
- SGSusan GephartNov 17, 20251.0It's really bad when the person taking orders in the drive through doesn't speak enough English to understand "hotcakes and sausage". Had to keep repeating it over and over. At least know the menu! It was missing from the order at pickup window and she still couldn't understand. My husband speaks clearly so there's no excuse. Also, what's with the pink whipped cream on the frappe? Many people are allergic to red dye and it causes cancer so why is it being put on without asking or advising? Had to throw it away.
- MImartin izegbuneNov 16, 20252.0Do Not come here on the weekend morning. You'll be highly disappointed. The wait just to get your orders is too long. Why take orders when you know you can't prep the food on time. Overall, it terrible.
- JFJayson FeblesNov 4, 20255.0Ok I know there are some low scores here, but on my visit, the staff was attentive, quick and accurate. My order was made exactly as I asked and was brought to my table as I was just sitting down after getting my drink. Great job, McDonalds!
- NBNicholas BossOct 28, 20255.0Awesome customer service, I ordered and waited what felt like a pretty standard amount of time, but they felt like it was to long as they wanted to make sure the fries were fresh. They then offered me a free pie to make up for the wait. I have not had customer service like that at a fast food spot in a long time, if ever. 👏🏼👏🏼
Frequently Asked Questions About McDonald's
What are the store hours for McDonald's Royse City location?
McDonald's Royse City is open daily from 4:30 AM to 1:00 AM, except on Saturday and Sunday when opening starts at 5:30 AM.
What are the drive-through hours at McDonald's in Royse City, TX?
The drive-through is open Monday to Friday from 4:30 AM to 1:00 AM, and on weekends from 5:30 AM to 1:00 AM.
Can I get delivery service from the Royse City McDonald's?
Yes, delivery is available daily from 6:00 AM to 11:00 PM through their online ordering platform.
What pickup and delivery options does McDonald's at 200 W IH 30 offer?
They offer curbside pickup along with McDelivery service via online and mobile ordering.
What payment methods are accepted at McDonald's Royse City location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's at 200 W IH 30 have free WiFi available?
Yes, free WiFi is available for customers at this McDonald's location.
Where can I download the McDonald's app to order from McDonald's Royse City?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What nearby food options are available around McDonald's Royse City?
Nearby you can find Jack in the Box, Pizza Inn, Quiznos, Taco Bell, KFC, and Fuzzy’s Taco Shop for a variety of fast food choices.
Are there any gas stations or convenience stores close to McDonald's at 200 W IH 30?
Yes, Texaco Scooters, Shell, Tiger Mart, and Exxon are nearby for fuel and convenience needs.
What automotive services can I find near the McDonald's in Royse City?
Nearby automotive services include Scooter's Oil and Lube, Bulldog Transmission, Royse City Tire, and Corky’s Car Wash for repairs, maintenance, and detailing.