Whataburger

3.6
1275 reviews
Whataburger Pole Sign
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Business Details

8700 Lakeview Pkwy, Rowlett, TX
75088, United States
(972) 412-3535
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8700 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Reviews

3.6
1,245 reviews
5 stars
569
4 stars
214
3 stars
129
2 stars
84
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly during night shifts.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the freshness and accuracy of their orders.

Staff Performance

While some employees received praise for their friendliness and professionalism, others were criticized for being rude or unhelpful.

Management Concerns

Several customers noted a lack of effective management and training, leading to systemic service issues at this location.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with friendly staff and enjoyed the food quality.
  • JO
    Juan Pablo Ochoa
    Nov 8, 2025
    5.0
    Excelente
  • JC
    Jeremy Cade
    Nov 8, 2025
    5.0
    Ivan took such great care of us tonight in the drive thru. So polite, accommodating, and attentive. Shoutout to my boyy!
  • KD
    karen delarosa
    Oct 24, 2025
    1.0
    I buy 2 number one combo and 2 chicken strips combo in the drive tru and my order didn't have french fries and also they forget one drink they only give me 3 really bad experience and service last time coming
  • CH
    Chesley Holstead
    Oct 19, 2025
    2.0
    Arrived close to opening on a Saturday. We were the only ones in the drive thru line and waited about 20 minutes. I hope this is addressed for others who come to this establishment, but we will not be back.
  • DJ
    Damaris Jimenez
    Oct 17, 2025
    5.0
    My family and I ordered breakfast this morning , we parked in the drive up parking spot. Isaac walked out with our coffee’s first. Isaac was super friendly and very respectful. Apologized for the delay, even though there wasn’t too long of a wait. He had to be the nicest employee we’ve ever had bring us food, it was 7:45 a.m. and he was so friendly and professional. As Isaac walked away to go check on the food my husband and I looked at each other and we both were very impressed with how nice he was. Isaac showed such great customer service skills, it goes to show we don’t ever expect it anymore. Thank you Isaac for making our morning, you’re such a professional young man!
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Rowlett, TX?

Whataburger in Rowlett, TX operates 24 hours a day, 7 days a week, but holiday hours may differ.

Where is Whataburger located in Rowlett?

Whataburger is located at 8700 Lakeview Pkwy, Rowlett, TX 75088, United States.