McDonald's

3.3
1603 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3505 Lakeview Pkwy, Rowlett, TX
75088, United States

Hours

Reviews

3.3
1,603 reviews
5 stars
534
4 stars
276
3 stars
268
2 stars
145
1 star
380

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and cold food.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, including fries and nuggets.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and play area, including reports of cockroaches.

Speed of Service

Customers experienced long wait times both in the drive-thru and for food preparation.
  • JN
    Joe Nabejar
    3 days ago
    1.0
    Ordered my meal told them to put Mayonnaise, they put mustard
  • LD
    Leesa Dohman
    Dec 31, 2025
    5.0
    Just do the drive thur but always quick. No problems with order
  • HO
    Hieu Huynh, O.D.
    Dec 26, 2025
    1.0
    They’re terrible at getting orders right. I don’t know why I bother coming here or getting things delivered from them. We had someone else’s order tagged to our delivery. Learn how to read the tickets!
  • TM
    Teresa Martinez
    Dec 23, 2025
    1.0
    My order was wrong, cold and nasty. McDonald's is now on my No list. Waste of money.
  • JC
    Jessica C
    Dec 23, 2025
    1.0
    Tried to buy 15 $10 gift cards from this location. The worker had to call and ask her manager for approval, which is understandable (partially). Then after speaking to the manager she told me he said no, I can only purchase 2. What manager would deny a $150 easy sale? Will spend my money elsewhere. Not a suspicious purchase during Xmas time.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Rowlett, TX?

McDonald's in Rowlett, TX operates 24/7 every day except Friday, when the kitchen opens at 11:00 AM and closes at 11:59 PM.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours every day of the week.