Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 870 W Rusk St in Rockwall, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.3
229 reviews
5 stars
93
4 stars
35
3 stars
20
2 stars
15
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times on the phone, rude staff, and unresolved complaints.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or poorly made pizzas, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked or overcooked pizzas, and missing toppings.
Delivery Issues
Several reviews mentioned delays in delivery, cold food upon arrival, and problems with third-party delivery services.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.
- TNtheodore naoufalAug 28, 20252.0The lady I dealt with at the front felt the need to tell me her full day story and how she was throwing up.. I’m about to buy food from you why would you think I want to hear that? Needless to say she was seeking attention. Not to mention she was wearing sunglasses at 9pm while working. Good was not the greatest pizza was not to tasty not like usual Pizza Hut locations. Anyhow I got thrown off by the first part I mentioned. Probably best to go to the other Rockwall location
- RLRene LopezAug 13, 20251.0The worst experience ever! I made an order and spent $51.00 and they can’t even get the order right!! Then I called and waited on hold for over 18mins so I hung up!! I will never order here again!!! Don’t recommend!!
- HHHenry HarderJul 20, 20251.0I ordered a "cupped" pepperoni pizza and received a cheese pizza. When I called to get the correct order, the employee explained that they are out of cupped pepperoni and sent me cheese instead. I asked why no one called me and asked if I wanted regular pepperoni instead, she apparently "didn't think of that." She then sent a replacement pizza through Door dash for some reason, and the dasher told me I owed them $20 in cash. I explained the situation to the dasher and tried to call the store directly, but didn't get an answer after being on hold for 10 minutes. The dasher also tried with the same results. She ended up just returning the pizza to the store.
- BWbrian WhiteJun 27, 20251.0I don’t normally write reviews, but I have to tell you how bad my service was over the phone. I was calling to order a pizza and I asked the lady are you in the store and she put me on hold a long time and when I call back, she hung up on me. I’m a longtime customer. I don’t appreciate the bad service when I just want to make sure that the pizza order got to the store because the last time it didn’t get to the store and I had to wait a while for the pizza to be made. This is bad service. I’m not going back. I just wanna share my experience.
- BGByron GillilandDec 30, 20221.0Food Poisoning from the pepperoni or chicken flatbread. Called store and they said just wait 2-4 hours until manager comes in. Not even like we will check or make sure it’s not happening again. Good luck if you ordered from here
Frequently Asked Questions About Pizza Hut
Where is the Pizza Hut located in Rockwall, TX?
The Pizza Hut is located at 870 W Rusk St, Rockwall, TX 75087.
What are the operating hours for dining at Pizza Hut on weekends?
On Fridays and Saturdays, Pizza Hut is open from 10:00 AM to 12:00 AM, and on Sundays, from 10:00 AM to 10:00 PM.
Does this Pizza Hut offer delivery and takeout services?
Yes, this location offers in-store pickup, delivery, and no-contact delivery services.
How can I order pizza from this Pizza Hut online?
You can order online through their website at https://www.pizzahut.com/?local=75087 or via the Pizza Hut mobile app.
What type of food does this Pizza Hut serve?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
What are the delivery hours for this Pizza Hut location?
Delivery hours are from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to midnight on Friday and Saturday.
Is the Pizza Hut location accessible for individuals using wheelchairs?
Yes, the restaurant has a wheelchair accessible entrance.
What are some nearby places to visit before or after dining at Pizza Hut?
Nearby you can find Foot Joy Massage for relaxation, Rockwall Fit Body Boot Camp for fitness, and Rockwall Donuts for a sweet treat.
Are there accessible financial services near the Pizza Hut in Rockwall?
Yes, nearby financial services include Credit Union of Texas, Chase Bank, and several ATMs such as Bitcoin Depot and Bank of America ATM.
Can I combine a visit to Pizza Hut with other shopping and convenience locations nearby?
Certainly! Nearby you'll find Walmart Neighborhood Market for groceries and mobile phones, Kaisaa L.L.C. convenience store, and One Stop Xpress gas station with a liquor store.