On The Border Mexican Grill & Cantina

Reviews

• FA

  Faiza Ahmed

  Nov 9, 2025
  1.0
  Really bad food. guacamole had too much salt in it. I wanted to return it but i somehow ate it and felt sick afterwards. I ordered salad and asked to swap chicken with shrimp. It came with few tiny shrimps pieces and They charged $7 extra for in bill without giving me headsup. And that too didn't taste good. I could bearly ate of few bites of that. Money and time wasted. I AM NOT GOING BACK THERE AGAIN.
• AF

  Adrian Fuentes

  Oct 29, 2025
  1.0
  What a disappointment from start to finish. The booth was dirty when we sat down, which should have been the first red flag. We ordered a chimichanga and queso, but the queso was so watered down it was almost flavorless. The chimichanga was mostly just tortilla with barely any meat inside — completely underwhelming. Even the drinks were bad; the soda was watered down, so I tried switching to sweet tea, only to find that was watered down too. The salsa tasted off, and we didn’t even get silverware until the server passed by our table a second time and noticed. No refills were offered, and we were only given a single napkin for the entire meal. It honestly felt like no one cared. Very poor experience — we definitely won’t be back.
• TF

  Tim Figura

  Oct 26, 2025
  5.0
  Company has recently changed owners. Menus are in transition. Food service is a little off from the kitchen. Not everthing comes out for each meal like sides come out later than the rest of the meal. Very polite staff. Mgt. addresses issues quickly.
• JM

  Jason Michaud

  Oct 25, 2025
  2.0
  Save yourself some disappointment and just go somewhere else. I should have known when their salsa comes up brown and warm. Its warm on purpose due to the company being purchased. The server confirmed that and the meat is different. The taco salad was mostly lettuce and they were cheap with the taco meat. My queso beef enchiladas were mediocre. THe tortilla was rubbery. The rice was meh, and the refried beans were ok.. tasted like there was some meat missed in (hope that was what it was). The server never checked back in after serving us. The manager came over and I told him all these things. Hope he feeds back on this. I would not expect this place to stay open at this rate.
• CB

  Chris Blair

  Oct 25, 2025
  2.0
  So very disappointed. I hadn’t been to On the border since they were purchased by the Papa corporation (I had high hopes so I do enjoy papasitos and papadeuex) but it’s obvious Papa purchased OTB to run it into the ground. Let me say I was a long time customer at OTB. While they were not high end I felt the value was justified for the quantity and quality of the food provided. This is no longer the case. They really need to warn customers prior to ordering due to the amount of changes they’ve made to the food and ingredients. I spent close to $100 and feel like I just threw that money away. Let’s start with the salsa, it is so bland. Like warm chunky water. I’d insult the taste of it but it had none. Just gross. The chips are no longer the long and thin variety, I didn’t have too much of an issue with those but the precious chips were better. Do not waste your money on the queso. I ordered the queso primo and after two bites quit. A previous reviewer stated it accurately that it’s like velveta out of a microwave. Just comes across as cheap and tastes terrible. I ordered the combo fajita plate with shrimp and steak and the portions have been drastically reduced. The beans were crunchy and the rice has tomatoes poured over the top like that would make a difference in their rice. The whole meal was just bad. Tortillas were about the same so won’t take issues there. In the end though OTB is gone. I won’t be back. It’s sad. We’ve now lost OTB and Chilis. Very disappointed by these unnecessary changes in the name of rebranding.

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