Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,051 reviews
5 stars
849
4 stars
475
3 stars
343
2 stars
137
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported poor service and long wait times.
Food Consistency
Many customers expressed dissatisfaction with food quality, citing cold or improperly prepared items, while a few noted that food was consistently good.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported filthy conditions and a lack of attention to hygiene.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow and chaotic, with some customers experiencing significant delays.
- JWJ W1 day ago1.0The manager says rehires are against policy, then hires the same person(s) 3 or more times.
- MMMr Me1 day ago5.0This is the only McDonald’s in the area I can count on actually having doors open during business hours and not taking forever. Always friendly
- DGDaniel GitterNov 1, 20255.0Just a review of two dudes doing the windows. Daniel and Caden I think. Both professional, pleasant, and respectful. Hard to find good help these days, both those guys deserve a raise.
- DADavid AnguianoOct 27, 20255.0I want to give a HUGE shoutout to William S and his team. Four of us ate at the Rockwall location and our food was taken straight to our table with care. The thing is- they were busy. Yet, they still delivered. I have been coming here for years. I literally drive from Fate and prefer this location. Keep going guys. More people should take the time to appreciate this store.
- AJAngelina JacoboOct 13, 20253.0La chica que presentó mi Café, estaba en buen chisme, y me ignoraba cuando le pedí crema y azúcar, me miró como diciendo ay y ahora que quieres,🙄 y por esa razón pido de una ves, cuando estoy ordenando y ni aun a si, todabia me entregan solo el café, pienso que no trabajen en un lugar a si, si no tienen esa chispa que deben tener en servicio al cliente!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's Rockwall location?
McDonald's in Rockwall, TX is open daily from 4:30 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's?
The drive-thru operates every day from 4:30 AM until 1:00 AM.
What are the delivery hours for McDonald's in Rockwall?
Delivery is available every day from 6:00 AM to 11:00 PM.
Does McDonald's offer curbside pickup and delivery options?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's Rockwall?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app to order food?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What types of services are available at McDonald's Rockwall?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards for free food at McDonald's Rockwall?
Join MyMcDonald's Rewards program to earn points for free food. You can learn more at their rewards page.
What nearby real estate agencies can I find close to McDonald's in Rockwall?
Nearby real estate agencies include Mike Thomas Realtor Coldwell Banker Apex, Annette Navarrete, Linda Mitchell Realtor, and David Hollifield Realtor among others.
Are there any medical or holistic health services near McDonald's Rockwall?
Yes, Rockwall Lymphatics providing naturopathic and holistic medical services is located near McDonald's.