McDonald's

3.4
1605 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 S Hwy 77, Robstown, TX
78380, United States

Hours

Reviews

3.4
1,605 reviews
5 stars
598
4 stars
289
3 stars
258
2 stars
147
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold or poorly prepared items.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the bathrooms and dining area, indicating a need for better maintenance.

Staff Attitude

Many customers noted rude or unhelpful staff, with some expressing dissatisfaction with management's treatment of employees and customers.

Positive Experiences

Despite the negative feedback, there were also numerous positive comments about friendly service and good food at certain times.
  • FM
    Frank Martinez
    Nov 16, 2025
    1.0
    Had to go here on the way home for food and the app glitched and made mistake on our burgers. We ordered them plain and dry cuz we have a family member allergic to ketchup and the app left the ketchup on the order. We confirmed with the drive thru window person that they would be plain and dry and she said yes but when we got our receipt it said they would have ketchup. Not a problem you would think cuz McDonalds is always good about correcting the issue right? Not today my wife tried to call before we got to the second widow to make sure they made them without ketchup and the MANAGER threw a loudly audible fit about "food cost" and how she didn't want to take the hit over 4 burgers. We asked for a refund and she started that the app is a 3rd party app and they cannot change our order or give us a refund. Managers name was Trisha.
  • IB
    Inez Balbuena
    Oct 24, 2025
    5.0
    Clean and fast service passing through and was a big help still on schedule time
  • AA
    Ashley Arrellano
    Oct 12, 2025
    3.0
    Food is good. But the service is always bad. They need someone at the counter at all times, they see us standing there and just walk past us. We are always standing there for 10 minutes or longer
  • LR
    Lydia Regalado
    Oct 4, 2025
    1.0
    3rd time I come to this location in Robstown and they give me change back it's always 15 dollars or $10 less than what I'm supposed to get back then they get upset because you don't want to move away from the window until they give you the correct change
  • CV
    Crystal Villesca
    Oct 1, 2025
    5.0
    I would like to say Thank you to the crew and managers of this store ... yall make it so easy to place a order and get it right away ... it's always fresh and the staff is friendly... I appreciate it so much... Keep up the great work...

Frequently Asked Questions About McDonald's

What are the opening hours of this McDonald's location in Robstown, TX?

This McDonald's location is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 via the provided delivery URL and the McDonald's app.