The biryani and other dishes received mixed reviews, with some praising the authentic flavors while others criticized the quality and portion sizes.
Service Issues
Numerous customers reported poor service, including long wait times, lack of communication, and unhelpful staff.
Ambiance
The restaurant's atmosphere was described as calming by some, but others found it lacking in vibrancy and cleanliness.
Value for Money
Many customers felt that the prices were high relative to the portion sizes and quality of food received.
PM
Prasad Mudigonda
1 day ago
1.0
Ordered mutton family pack at 11:05 AM picked up at 11:47 AM, Biryani was not fresh and clearly it looks like previous days biryani meat and rice was dry check photos, I called the hotel guys still the Manager trying to fool me the biryani was made fresh today, not at all happy with the answer of staff. Very disappointed and the worst Biryani I had. I served to my kids I’m not sure if it will digest or not
DD
Debala
1 day ago
1.0
There is enough oil on a single plate to power a diesel truck for a week.
I had to dig through 3 layers of oil just to find a vegetable. This is insane since every item in menu has same level oil.
0/10 DON’T VISIT, if you care about your gut. I tried to capture a soup dish.
SS
saleha sultana
5 days ago
5.0
I came all the way from Illinois and was craving authentic Hyderabadi cuisine, so I ordered the Hyderabadi Biryani, Haleem & Chicken 65, everything was absolutely AMAZING! The flavors were so authentic, it truly reminded me of Hyderabad. On top of that, the owner was incredibly kind and welcoming, which made the experience even better. If you ever miss Hyderabad or want to experience real Hyderabadi taste, this is the place to visit. Highly recommended!
ZR
Zack R
Dec 31, 2025
1.0
Very disappointing experience. I placed an online order and waited 30 minutes before arriving for pickup. After standing in line and reaching the counter, I was informed that the dish I ordered was not available.
I was never contacted or notified about this issue. When I asked why no one called, I was simply told they were busy. Poor communication and complete disregard for customers’ time
RY
Raj Yadav
Dec 26, 2025
1.0
I ordered haleem and mutton biryani based on my friend’s suggestion. The haleem was the only good part of the order—it was tasty and well cooked.
However, the mutton biryani was not up to the mark. Although the quantity of mutton pieces was good, the meat was not tender. The rice felt like it was just added separately and was not well cooked or properly mixed with the biryani flavors.
Since the food quality was disappointing, I requested at least a partial refund or a reduction in the bill for the food we didn’t eat. We had not even consumed 35% of the food and also shared pictures as proof. Unfortunately, they refused to refund anything or make any adjustment.
Overall, the experience was disappointing. As a local guide, I do not recommend this place for mutton biryani.
Frequently Asked Questions About Imperial Biryani & Cafe
What are the operating hours of Imperial Biryani & Cafe?
Imperial Biryani & Cafe is open Monday, Wednesday, Thursday, and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight. The cafe is closed on Tuesdays.
Does Imperial Biryani & Cafe offer delivery and takeout services?
Yes, Imperial Biryani & Cafe offers both in-store pickup and delivery services for your convenience.
Where is Imperial Biryani & Cafe located?
It is located at 400 N Greenville Ave #23, Richardson, TX 75081, USA.
How can I view the menu or place an order online?
You can view the menu and place orders online at https://imperialbiryanicafe.com/menu.
What types of cuisine does Imperial Biryani & Cafe specialize in?
Imperial Biryani & Cafe specializes in Indian cuisine, including biryani and Hyderabadi dishes. It is also a halal and family-friendly restaurant and offers cafe-style dining and desserts.
What is the phone number for Imperial Biryani & Cafe?
You can contact Imperial Biryani & Cafe by phone at +1 214-432-2369.
What are the price range expectations at Imperial Biryani & Cafe?
The price range at Imperial Biryani & Cafe is considered to be moderate, categorized as 'TWO'.
Are there nearby places of interest I can visit before or after dining at Imperial Biryani & Cafe?
Yes, nearby you can visit places like Tapioca House for Taiwanese tea and smoothies, Royale Shawarma for Middle Eastern cuisine, and Shoo Loong Kan Hot Pot for Chinese dining.
How can nearby locations like the CoinFlip Bitcoin ATM assist visitors to Imperial Biryani & Cafe?
The nearby CoinFlip Bitcoin ATM provides easy access to cryptocurrency transactions, which may be useful for customers who prefer to pay using Bitcoin or want to exchange currency before visiting the cafe.
Are there other dining options near Imperial Biryani & Cafe?
Yes, nearby dining options include Canton Chinese Restaurant, Royal Sichuan, and Pho Sen Noodle and Grill, offering a variety of Asian cuisines nearby for customers to explore.