McDonald's

3.2
1767 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 E Princeton Dr, Princeton, TX
75407, United States

Hours

Reviews

3.2
1,767 reviews
5 stars
599
4 stars
296
3 stars
258
2 stars
138
1 star
476

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of assistance.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and tables.

Management Issues

Customers frequently criticized management for being unhelpful or rude, with some noting a lack of accountability among staff.

Food Quality

While some customers enjoyed their meals, many reported receiving cold or improperly prepared food.
  • BS
    Braswell Student
    1 day ago
    1.0
    Bety the manager is a horrible manager ! She is so unorganized and needs to get her attitude in check ! We waited 20 minutes for food just to be given disrespect and attitude when we wanted a refund ! People were There were over 5 people standing waiting for food and over 5-7 cars in the driver thru . We will never be going back there again .
  • BB
    Bianca
    1 day ago
    1.0
    Last time I ordered door dash they missed a few items and I had called them and they offered to fix it than another time I had gone through drive thru i had gotten 2 happy meals and they forgot the fries ? They need to re check their orders before they send them out.
  • SD
    Shantelle Dudley
    2 days ago
    1.0
    I waited almost an hour for a 4 piece chicken nugget mobile pickup order. 🙄 The service was very slow. The Latina manager was very rude- arguing with a dark skinned lady for a long time and telling her “I don’t know what you’re complaining about” because she was trying to be snarky. I was asked twice what my order # was and still had to wait much longer. When I arrived there were about 6 frustrated people all waiting to pickup their orders. The last 2 times I have been to this McDonalds location the service was extremely slow. Do not go to this McDonalds location unless you don’t mind slow service, cold food, and incompetent workers. I added a picture of my box of cold chicken nuggets.
  • DB
    Dallin Bryan
    5 days ago
    2.0
    Consistently a less than stellar experience. Orders wrong or saying after I order that they can’t make that specific meal etc. Something has happened in each of the last 3 times we have been. Enough is enough
  • OO
    onyxangel
    Nov 17, 2025
    1.0
    This location gets worse and worse, seems like workers and management don't care about the service they give. Went here with my family and the restaurant is filthy, theres barely any seating, and to top it all off, our burgers and fries were undercooked and I don't even know what to say about these nuggets... just nasty. I will be going to the mckinney locations next time. Avoid Princeton's mcdonalds, it will ruin your appetite and be a waste of your money. Mcdonalds prices are getting too high to be giving out undercooked food!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Princeton, TX?

McDonald's in Princeton, TX is open daily from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 11:00 PM.