McDonald's

3.2
1808 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 Wildcat Dr, Portland, TX
78374, United States

Hours

Reviews

3.2
1,808 reviews
5 stars
538
4 stars
330
3 stars
295
2 stars
167
1 star
478

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with waits of 20-40 minutes common.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Numerous complaints were made about rude and unprofessional staff, with some customers feeling ignored or belittled.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and reports of pests.

Food Quality

Customers noted that food was often cold, stale, or poorly prepared, leading to dissatisfaction with their meals.
  • PL
    Petra Lopez
    Dec 30, 2025
    1.0
    Ordered at drive thru a 10 pc and a 20 pc mc nugget and 4 dbl cheeseburgers, 4 fries, 4 drinks so after checking our order we were missing a 10 pc mc nugget. I went inside to let them know of the missing order. So she asked did you get 1 in regular box and 2 in red boxes. I said I don't know all I know is that l'm missing a 10 pc of mc nuggets. If you're putting mc nuggets in a red box that says mc rib on it and someone else ordered a mc rib YOU probably gave them my missing 10 pc of mc nuggets. So don't make it look like I'm trying to get free food. I'm not leaving without getting everything that I PAID FOR.. Portland, Tx location
  • DA
    Donald Ashford
    Dec 28, 2025
    3.0
    Super slow to take orders in the drive thru after dark.
  • JO
    Jessica Ortiz
    Dec 23, 2025
    2.0
    Ordered from the drive thru. Simple order, Chicken McNugget Happy Meal with sweet & sour. NO Sauce!!! I pulled over & walked inside to get my sauce. The Cashiers are hidden behind a wooden wall & WILL NOT make eye contact with anyone. I had to reach over & help myself
  • ES
    ed stiles
    Dec 21, 2025
    1.0
    If I can't order at the counter I will not eat here. I see why such bad reviews. Add one more to it. Rockport McDonald's allows you to order ethe register.
  • AJ
    Abby Jones
    Dec 15, 2025
    2.0
    Ordered cheeseburger pack whatever. Got home to find two of the cheeseburgers are missing the patties after waiting 20 minutes for my food. Fries had no salt and bread on the burgers that did have meat were hard as a rock. Spent $20 for a meal and only got half of the items😒

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1300 Wildcat Dr, Portland, TX?

McDonald's at 1300 Wildcat Dr is open 24 hours a day, 7 days a week.

Does McDonald's at this location offer drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service.