Long John Silver's

3.8
968 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
1100 E. Parker Road, Plano, TX
75074, United States

Hours

Reviews

3.8
968 reviews
5 stars
440
4 stars
220
3 stars
126
2 stars
60
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some items reported as freezer burnt or overcooked, while others praised freshness and taste.

Service Speed

Service speed is inconsistent; many customers experienced long wait times, especially during busy hours.

Customer Service

Customer service quality varies; some staff received high praise for friendliness, while others were reported as rude or inattentive.

Cleanliness

The restaurant's cleanliness is a concern for some customers, with reports of dirty tables and floors.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect condiments.
  • NB
    Neal Berkowitz
    Nov 16, 2025
    4.0
    Pretty good fast food fish. Very salty but once in a while it is worth it as a splurge. The fish did not travel very well getting the half hour home but I could see where it had come from. I love the breading they use.
  • HC
    Holly Chapman
    Nov 16, 2025
    5.0
    Ate lunch there today and the service was on point and the food was super fresh and hit the spot. 10/10 recommend!
  • AA
    Adam
    Nov 3, 2025
    1.0
    7:13 PM Monday 11/3 - we are the only customers here. One seating section closed. 8 of 9 tables that are open are dirty. Will never return. Bad enough that you order via kiosk, but filthy conditions ALWAYS extend to the kitchen. It gets better... ordered a side of 3 shrimp.... SEVERELY undercooked. How is this possible??? To top it all off, I'd ordered a side single piece of chicken with a fish dinner - it never came. What a terrible experience. Never again. Never. UPDATE: it's now 1:11 AM and my wife and I are both very ill. Food poisoning!!!!! GREAT!!!
  • KD
    ken dy
    Oct 31, 2025
    5.0
    I used to eat at this location several years ago, and then I moved. When I moved back it was under construction, and was being renovated. The remodeling makes this look like a new restaurant. I have dined in here several times since it reopened. The food has always been good. OCTOBER 30, 2025 UPDATE: I received an email offering a $6 FISH BASKET which includes 2 fish, 1 side, and 2 hush puppies. I had questions about the App, and the 2 kiosks. I met Bob. He answered my questions, and helped me with my order. Izzy, Lexi, and Yasmin also helped me tonight. A shout out to everyone else who has helped me including Lashavia D., Bryanna, Kattie, and Brice. The food was good as always. Good people + good food + good customer service = 5⭐⭐⭐⭐⭐ Google Reviews!
  • SG
    Sheryl Good
    Oct 20, 2025
    1.0
    Original review below….they actually responded asking me to go to a different site to provide them more information! What else can I say? The food was freezer burnt! What else do you need to know? ………Original review: I was so excited as I am a long term fan of Long John Silvers. Before the remodel I preferred this location over McKinney but had not tried since the remodel. I was craving it for weeks. Finally got a chance and what a let down. I ordered popcorn shrimp, cheese curds, chicken, waffle fries, and hushpuppies. Every single item was freezer burnt and I couldn’t eat. Several of my family members tried as well and none of us could eat. Maybe they had issues with their freezer recently but don’t serve bad freezer burnt food! I am so disappointed, not even sure what to do now. I guess maybe a make a trip to McKinney? Maybe I just give up?

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/