McDonald's

3.7
388 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1703 Expressway 83 (Walmart), Penitas, TX
78576, United States

Hours

Reviews

3.7
388 reviews
5 stars
200
4 stars
54
3 stars
42
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently noted unsanitary conditions, including dirty tables and improper food handling practices.

Order Accuracy

Many customers experienced issues with incorrect orders and delays in receiving their food.

Food Quality

While some reviews praised the food, others mentioned cold or stale items, indicating inconsistency in food quality.
  • MC
    micky cantu
    Dec 29, 2025
    1.0
    Manegar very bad additude has no customer service at all ,orders in and out ,waited 20 min to tell me they had no moca after all that time waiting and it was a door dash order !!!!
  • YL
    yazmin lopez
    Dec 13, 2025
    1.0
    Bad customer service from cashier and manager. Yall need to be properly trained. McDonald's is a place to go, but here we don't feel welcomed. Hope upper managers make a change, for a better service today. Date 12/13/25 @ 8:45 a.m.
  • CA
    Cristal Arredondo
    Dec 2, 2025
    1.0
    Waiting for my mobile order for more than 1 hour!!!! The worst customer service!
  • SB
    Sammy Barrera
    Nov 8, 2025
    1.0
    They’re incredibly slow at making the food, as if they don’t want to be there. It takes them about 30 minutes to make just two coffees and a biscuit.
  • AT
    A T
    Nov 2, 2025
    1.0
    Only go here because it’s the closest one to me but never again. This McDonald’s needs to shut down!!! Place is always filthy!! They’re always out of fountain drinks!!! Scanner for the app is not working!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Penitas, TX?

McDonald's in Penitas, TX is open daily from 6:00 AM to 11:00 PM.

When does the drive-through at McDonald's open and close?

The drive-through is open daily from 6:00 AM to 11:00 PM.