McDonald's

3.5
2084 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1300 S Richey, Pasadena, TX
77502, United States

Hours

Reviews

3.5
2,084 reviews
5 stars
864
4 stars
314
3 stars
287
2 stars
146
1 star
473

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Service Speed

Many reviews highlighted slow service, with customers often being asked to park and wait for their orders, leading to long wait times.

Staff Behavior

Feedback indicated that staff behavior was inconsistent, with some customers experiencing rude or unprofessional service.

Food Quality

Several customers complained about the quality of food, mentioning cold or poorly prepared items.

Customer Satisfaction

While some customers praised the service and food, a significant number expressed disappointment and frustration with their experiences.
  • FF
    Flavorous Sickle (FS91)
    Nov 13, 2025
    4.0
    Didn't take long to receive the food my meal was fresh had to pull up to the second window to wait for it but was worth it
  • OF
    Octavia Fleming
    Nov 11, 2025
    1.0
    They keep forgetting some of my food and I'm getting tired of it. And if it keep happening I'ma stop going there it's ridiculous
  • AC
    Amber Prejean Cook
    Oct 23, 2025
    5.0
    Food was perfect! speed was excellent, friendly knowledgeable staff
  • CG
    Claudiia Garcia
    Oct 10, 2025
    1.0
    Yo fui a comprar y pedí y frappe pero en vez me dioeron de Pepe r y chiken nuggets y vomité porque no está bien cocinados por eso pongo esta denuncia 😡😡 me siento re mal vomite pollo mal estado 😭😭😭🤮🤮🤢🤢
  • JJ
    Jos
    Oct 9, 2025
    1.0
    1/5 stars. Went to McDonald's and they totally didn’t give me the sauces I ordered.. . Also got flat coke when I ASKED and PAID for a Dr Pepper . Employees look so lost and confused. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Pasadena, TX?

McDonald's in Pasadena, TX operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available daily from 4:15 AM to 3:00 AM. You can order via their delivery website or app.