Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates inconsistent customer service, with some employees being friendly and helpful while others are rude and dismissive.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Food Quality
Food quality received mixed reviews, with some customers praising freshness while others complained about cold or poorly prepared items.
Cleanliness
The location is noted for being clean and organized, although some customers mentioned areas needing attention.
Speed of Service
Service speed varies significantly, with some customers experiencing quick service while others faced long waits.
BG
Betsy Gutierrez
3 days ago
5.0
The manager I believe Denise was super helpful to us despite all the trouble, fast and efficient!
OS
Oscar Santiago
Jan 5, 2026
5.0
Depends on which one you go to seriously
MH
Mickey Hodge
Dec 22, 2025
1.0
Why are these places still open
JJ
Jake
Dec 21, 2025
4.0
This is the better McDonald's in Pasadena. Nice,friendly service, accuracy is good and the food quality was good.
AO
Adam Ordaz
Dec 16, 2025
1.0
This is not the only time I’ve come to this location where they mess up the order or cancel it on me and try to make me pay for more. Don’t come here. It’s a waste of time. I made an online order and they cancelled it on me without notifying me. Instead of apologizing for the inconvenience they said it was my fault and then tried to ring it up without the coupon applied. The whole time they talked to me like I was stupid too.