McDonald's

3.7
2089 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
131 Pasadena Blvd, Pasadena, TX
77504, United States

Hours

Reviews

3.7
2,089 reviews
5 stars
933
4 stars
413
3 stars
322
2 stars
108
1 star
313

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and unresolved order issues.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with some customers noting that their requests were ignored.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported cold or stale food.

Cleanliness

Some customers appreciated the cleanliness of the location, while others noted issues with the overall environment.

Speed of Service

Service speed varied significantly, with some praising quick service while others experienced long waits.
  • MM
    maria cristina Morales
    Nov 14, 2025
    5.0
    Muy buena atencio
  • SS
    Sunny Skyes
    Oct 10, 2025
    3.0
    The only reason I bought these drinks was to play the monopoly game but they put the monopoly stickers on the wet side of the cups... Why not put it on the lid or somewhere dry... I will never know if we won or lost because it's not readable the sticker was all wet. Don't bother buying drinks to play the monopoly game get something else because they put it on the condensation side of the cup how disappointing. Other than that everything was good...
  • CN
    Chisholm Naeseth
    Oct 2, 2025
    1.0
    It's not a 24 hour location and I work alot of nights so when I want some to eat at midnight which is like lunch to me if the location didn't say 24 hour then I wouldn't have wasted my time going to this location.
  • SS
    Susana
    Sep 22, 2025
    1.0
    Went in for breakfast. When I got home I noticed I was missing sausage egg McMuffin and to 2 order of pancakes. So I drove back they were giving me bs. They asked what time i went it. I told her about 5-10 mins ago. The girl was like I need to know the exact time. I told her look I don’t need all this bs. I’ll just reorder what y’all got wrong and problem solve. I’m not going to drive back to get something for free. After I asked for a manager she completely ignored me. There was a lady behind me and said that man over there is the manager. I said oh thank you. So I asked the man peeking behind are you the manager. By this time it was 15mins past when I got there, his like yes. First of all if he seen or heard there was an issue. Why would he stand behind his employees, instead of trying to resolve the problem. I explained the issues like 3x. By this time it’s been over 35min that I went in. I got my reorder food but they forgot the food I had. So they handed my old food. I said to the manager you are giving me the food that I brought in 40 minutes ago don’t you think the food is cold. This place is a joke, bad customer service.
  • CW
    Cherish Willhoite
    Sep 18, 2025
    1.0
    Fish filet was terrible. Bread and fish were hard. Service through drive through was terrible. Girl who took my order was very distracted I told her my order 3 times then got the order incorrect. Girl at the front widow hands me coffee. Forgets about me.. comes back over then says. Did you get your order.. I said no you only gave me coffee. Then made me pull up and wait. Everyone here is super distracted. Get it together

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 131 Pasadena Blvd in Pasadena, TX?

McDonald's at 131 Pasadena Blvd is open daily from 4:00 AM to 3:00 AM.

Does this McDonald's location offer drive-thru service, and what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open daily from 4:00 AM to 3:00 AM.