McDonald's

3.5
1912 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3825 Lamar Avenue, Paris, TX
75462, United States

Hours

Reviews

3.5
1,912 reviews
5 stars
667
4 stars
413
3 stars
347
2 stars
161
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

Many reviews mentioned receiving cold or incorrect food items, with some expressing concerns about food safety.

Cleanliness

While some customers noted clean locations, others reported dirty conditions and unprofessional behavior from staff.

Staff Performance

Feedback was mixed regarding staff friendliness and efficiency, with some praising individual employees while others criticized overall service quality.
  • CR
    Cristy Roach
    Jan 3, 2026
    4.0
    The fries were old and drowned with salt. The burger was fresh and yummy
  • II
    intothefray
    Dec 31, 2025
    1.0
    Skip this location or check your food at the window. Worst McDonald's. Last experience, missing hashbrown (specifically ordered, not a meal even). 2nd to last experience, chicken nuggets covered in burnt crusty old oil chunks. Over the last 20 years, 75% of hashbrowns missing (?!!?!?!). 50% of sauces missing. Just over and over and over every single time. I thought I was done after the burnt nasty nuggets but I gave them a breakfast chance and still with the missing hashbrowns. How has this not been corrected after so long.
  • MJ
    Mark Johnson
    Dec 5, 2025
    2.0
    Horrible drive thru. Goes through parking lot and it is a nightmare. Than ran out of the product I wanted and after waiting in line I left without making a purchase.
  • AA
    Anonymous
    Dec 3, 2025
    1.0
    We went to Mcdonalds for their Grinch meal, waited about 40 minutes in the drivethrough, they had a line that wrapped around the building completely. Got a grinch meal with a big mac, a happy meal with a cheeseburger, a spicy mcchicken bundle with a caramel frap, a extra order of grinch fries and another spicy mchicken by itself. When we got to the window we received a grinch meal and happy meal, That Was ALL. The lady over 40 with blonde hair was completely rude and disgusting talking to us, she said we had to go back around the line cause that is what we ordered. I told them we had gotten a caramel frap etc and the other employee next to her picked it up to show us but she continued being completely rude and saying too bad go back around the drive through and more where there was a ludacris line around the building. We ended up just going home and when we opened up the grinch meal it was chicken nuggets with sauces we never order.. not a big mac, and my toddlers happy meal was chicken nuggets.. not a cheeseburger like we ORDERED. THEY GAVE US SOMEONE ELSES DRIVETHROUGH ORDER. This was one of the worst services I have ever encountered in this state, absolutely horrific!!! What happened to this country's great customer service, this lady was a disgrace to Mcdonalds! Out of the whole experience, the way this woman talked to us was the worst part. Completely repulsive. She did not have a sense of empathy or understanding. (December 3rd, 2025 around 8:30pm)
  • JM
    Jes Marie
    Nov 29, 2025
    1.0
    I’m very disappointed with the service my fiance received at the drive-thru today at 11:59pm. The lady working the window tried to keep over nine dollars of his change without saying a word. That is extremely unprofessional and comes across as dishonest. Customers should be able to trust that they’re getting the correct change. We hope the management addresses this issue so it doesn’t happen to anyone else.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3825 Lamar Avenue, Paris, TX?

McDonald's at 3825 Lamar Avenue is open 24 hours a day, seven days a week, providing service around the clock.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service that operates 24 hours a day, every day of the week.