McDonald's

3.8
1954 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2422 W Pioneer Pky, Pantego, TX
76013, United States

Hours

Reviews

3.8
1,939 reviews
5 stars
887
4 stars
418
3 stars
302
2 stars
104
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unhelpful staff, particularly during busy hours.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about the freshness and taste of items.

Cleanliness

Positive feedback highlighted the cleanliness of the restaurant and restrooms, with some customers appreciating the well-maintained environment.

Staff Friendliness

While some reviews noted friendly staff, others reported rude or unhelpful interactions, indicating inconsistency in customer service.

Drive-Thru Experience

Customers frequently expressed frustration with the drive-thru process, citing long wait times and issues with receiving complete orders.
  • PQ
    Pretty Royal Queen
    Jan 4, 2026
    5.0
    This is one of my most favorite McDonalds locations! Shout out to Valera and her team! She’s one of the best managers with excellent customer service! She makes sure that you’re food is hot, fresh and delicious!
  • BS
    Beaver castor sacks
    Dec 18, 2025
    1.0
    They never give me ketchup.... I'm boycotting mcdonalds until they stop being so stingy. I ask for it and everything. I work hard to buy this junk and can't even get sauce... If you can't do better than this you dont deserve our business. Hope the whole chain fails at this point. It's not just this location, but this location is really bad about it. When I was a kid you didnt have to ask. They'd just put it in there or ask you if you want any. Then give you more than you need. Thats how it should be.
  • FN
    Francesca Nobles
    Dec 13, 2025
    1.0
    We always come here but never again on weekends. Gads food always cold, order are wrong. I know the managers during the week keep everything going right. BUT NOT THE WEEKENDS
  • JR
    Jorge Garcia Ravelo
    Dec 5, 2025
    5.0
    Es muy buena oferta, y buen servicio
  • RH
    ronald hancock
    Dec 3, 2025
    5.0
    This store provided my first experience for the unmanned kiosks, and it was a good one. The staff (yes, still staff inside) were very friendly and still seemed to be very busy taking care of the drive thru; running like a well oiled machine. The chicken nuggets are still the top of their game.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Pantego, TX?

McDonald's in Pantego, TX is open daily from 4:30 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available from 6:00 AM to 11:45 PM Monday to Thursday and Sunday, and until 12:45 AM on Friday and Saturday.