Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,929 reviews
5 stars
710
4 stars
439
3 stars
365
2 stars
145
1 star
270
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes for orders, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and floors.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Customer Service
While some staff provided excellent service, many reviews noted rude behavior and a lack of professionalism from employees.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or stale items and inconsistent preparation.
- JJJohn1 day ago3.0It's gotten really poor as far as it goes
- STSteven Taylor3 days ago1.0Took forever for someone to respond to ordering. And proceeded to take 20 mins with minimal people in front of me
- KAKatelyn AdamsonNov 16, 20255.0For a fast food chain this location is pretty nice
- DWDaniel WilletteNov 2, 20254.0Typical McDonalds but with friendly staff and good service.
- JCJesus CasillasOct 23, 20251.0Walked in after a day of being at the park to be greeter by disgusting bathrooms, and playground area. Also had bags of trash just sitting on the floor by the playground area and tables were filthy
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Palestine, TX?
McDonald's in Palestine, TX is open 24 hours a day, every day of the week.
Does McDonald's in Palestine offer delivery services?
Yes, McDonald's in Palestine offers delivery services 24/7.
Can I place a curbside pickup order at this McDonald's location?
Yes, curbside pickup is available at McDonald's in Palestine, TX.
Which payment options are accepted at McDonald's in Palestine?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location offers drive-thru service.
Where is McDonald's in Palestine located?
McDonald's is located at 2120 S Loop 256, Palestine, TX 75801, United States.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store.
What nearby dining options are available around McDonald's in Palestine?
Near McDonald's you can find Chili's Grill & Bar, It's Just Wings, El Toro Mexican Restaurant, Dairy Queen, Mazzio's Italian Eatery, Dogwood Diner, and Little Caesars.
What nearby places can I visit for shopping or leisure near McDonald's?
Nearby you can visit Palestine Mall for shopping, Hobby Lobby for arts and crafts, Tractor Supply Co. for home improvement, and Anytime Fitness gym for fitness activities.
Are there any healthcare or government services near McDonald's in Palestine?
Yes, near McDonald's are the VA Outpatient Clinic for healthcare, Anderson County Veteran Service center, and TDCJ Training Academy for government services.