McDonald's

3.2
1422 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1710 N 16th St, Orange, TX
77630, United States

Hours

Reviews

3.2
1,422 reviews
5 stars
424
4 stars
242
3 stars
263
2 stars
151
1 star
342

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Numerous customers reported excessively long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness concerns.

Food Quality

While some customers praised the food as hot and fresh, others reported receiving cold or undercooked items.
  • CG
    Cynthia Garcia
    6 days ago
    1.0
    Made me wait 10 minutes just to tell them I’m here for a mobile order, then made me park another 10. Fries we’re not even full.
  • DD
    Deadbird
    Jan 5, 2026
    1.0
    I’ve lived here for two years. I have so many horror stories about this McDonald’s. I have never seen such a poorly managed McDonald’s like this one. They constantly give out the wrong orders. The employees are slow, confused and rude. Do not go expecting fast service. Do not go thinking you’ll be in and out. Expect to be in the drivethru line for about 30 minutes if they are even remotely busy. Horribly managed. I hope this changes soon.
  • RT
    Rachelle Thomas
    Dec 24, 2025
    1.0
    Keep going. Staff was very disorganized and the wait was long. I generally don't like to leave bad reviews but my whole experience at this location was very poor.
  • EC
    Ernesto Cordova
    Dec 20, 2025
    1.0
    The worst service I experienced in my life for fast food, it took over one hour just to get two kids meals. They should just close this place down already!
  • JH
    Jami Harmon
    Dec 17, 2025
    1.0
    This place is always behind, and there almost always is a wait. No matter what.. especially if you're a Dasher trying to pick up orders to deliver!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Orange, TX?

McDonald's in Orange, TX is open daily from 5:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at McDonald's in Orange, TX?

The drive-thru at McDonald's in Orange, TX operates daily from 5:00 AM to midnight (12:00 AM).