McDonald's

2.7
282 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
2950 FM 720 W, Oak Point, TX
75068, United States

Hours

Reviews

2.7
282 reviews
5 stars
74
4 stars
41
3 stars
21
2 stars
16
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order inaccuracies.

Management Issues

Feedback indicates significant management problems, with calls for better training and oversight of staff.

Food Quality

Customers reported inconsistent food quality, including cold items, incorrect orders, and hygiene concerns.

Cleanliness

While some noted cleanliness in certain areas, many reviews pointed out dirty tables and unsanitary conditions.

Customer Experience

Overall, the dining experience was described as frustrating, with many customers feeling ignored or undervalued.
  • GG
    Green
    5 days ago
    1.0
    I went today at 7:57 am i ordered a large coffee with 5 creams and 2 sugars. The coffee was cold, very bitter, and old. If they dont have coffee ready they should tell me if rather wait for good coffee. Around 2 weeks ago i bought a small coffee with cream and sugar and they gave me an americano with cream and sugar. I waited around 8 minutes for it.
  • JJ
    Jenu
    6 days ago
    4.0
    I had a decent experience at the McDonald’s in Oak Point. The service was okay, and the place was clean. Their chicken sandwiches are much better now compared to a few years ago. The food tasted fresh, and I was happy with what I ordered. Overall, it was a good visit.
  • SL
    Steve Lovelady
    Nov 10, 2025
    1.0
    Paid, pulled up to wondow 1 "what did you have to order" while surfing on his phone. Im the only one in line at this point. After a few minutes. Can you pull to window 2. Been sitting in window 2 for about 20 mins now. Asked again what I had ordered. Comes back with another meal, completely different. Asks for my reciept (which i opted not to get) super simple. 2 double cheese burgers, 2 hot and spicy. Meanwhile its about 30 mins now to get something simple. I duno if they use a device to look up an order or not, but dude always has a phone type device in his hands when asking what I ordered. Maybe I'll get my order, but this is a joke.
  • TN
    Teja N
    Nov 6, 2025
    1.0
    Worst service Lot of staff but they don't give on time just talking to each other and having fun
  • HS
    Hudson Smeda
    Oct 28, 2025
    1.0
    Terrible service you probably won't get your food unless you get it yourself

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Oak Point, TX?

McDonald's in Oak Point, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.