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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including rude staff, long wait times, and frequent order inaccuracies.
Management Issues
Feedback indicates significant management problems, with calls for better training and oversight of staff.
Food Quality
Customers reported inconsistent food quality, including cold items, incorrect orders, and hygiene concerns.
Cleanliness
While some noted cleanliness in certain areas, many reviews pointed out dirty tables and unsanitary conditions.
Customer Experience
Overall, the dining experience was described as frustrating, with many customers feeling ignored or undervalued.
GG
Green
5 days ago
1.0
I went today at 7:57 am i ordered a large coffee with 5 creams and 2 sugars. The coffee was cold, very bitter, and old. If they dont have coffee ready they should tell me if rather wait for good coffee. Around 2 weeks ago i bought a small coffee with cream and sugar and they gave me an americano with cream and sugar. I waited around 8 minutes for it.
JJ
Jenu
6 days ago
4.0
I had a decent experience at the McDonald’s in Oak Point. The service was okay, and the place was clean. Their chicken sandwiches are much better now compared to a few years ago. The food tasted fresh, and I was happy with what I ordered. Overall, it was a good visit.
SL
Steve Lovelady
Nov 10, 2025
1.0
Paid, pulled up to wondow 1 "what did you have to order" while surfing on his phone. Im the only one in line at this point. After a few minutes. Can you pull to window 2. Been sitting in window 2 for about 20 mins now. Asked again what I had ordered. Comes back with another meal, completely different. Asks for my reciept (which i opted not to get) super simple. 2 double cheese burgers, 2 hot and spicy. Meanwhile its about 30 mins now to get something simple. I duno if they use a device to look up an order or not, but dude always has a phone type device in his hands when asking what I ordered. Maybe I'll get my order, but this is a joke.
TN
Teja N
Nov 6, 2025
1.0
Worst service
Lot of staff but they don't give on time just talking to each other and having fun
HS
Hudson Smeda
Oct 28, 2025
1.0
Terrible service you probably won't get your food unless you get it yourself
What are the regular operating hours of McDonald's in Oak Point, TX?
McDonald's in Oak Point, TX is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I get McDonald's food delivered in Oak Point, TX?
Yes, McDonald's offers delivery services from 5:00 AM to 10:59 PM Monday through Thursday, 5:00 AM to 11:59 PM on Friday and Saturday, and 6:00 AM to 10:59 PM on Sunday.
What mobile apps can I use to order from McDonald's?
You can order from McDonald's using the McDonald’s App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's in Oak Point?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa for payment.
Does this McDonald's offer WiFi and seating for customers?
Yes, there is free WiFi and seating available including wheelchair accessible seating and restrooms.
Does McDonald's in Oak Point serve breakfast and have a kids menu?
Yes, McDonald's serves breakfast and has a children's menu available.
Are there any nearby coffee shops where I can grab a drink before or after visiting McDonald's?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can enjoy a variety of coffee and beverages before or after your visit to McDonald's.
What fitness or wellness facilities are located near McDonald's in Oak Point?
Evolve Yoga Lounge, a yoga studio and gym, is located nearby and can complement your healthy lifestyle alongside your visit to McDonald's.
Are there any convenient stores or services near McDonald's for additional needs?
Yes, nearby places include 7-Eleven convenience store and CVS Pharmacy, where you can find essentials, pharmacy services, and ATMs.