McDonald's

3.5
1362 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
702 N Mc Coy, New Boston, TX
75570, United States

Hours

Reviews

3.5
1,362 reviews
5 stars
487
4 stars
298
3 stars
250
2 stars
104
1 star
223

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, poorly prepared, or incorrect food orders.

Service Issues

Many reviews highlighted rude staff, slow service, and frequent mistakes with orders.

Cleanliness

The cleanliness of the restaurant was a common concern, with reports of unsanitary conditions and unpleasant odors.

Positive Experiences

Some customers noted friendly staff and good service during their visits, particularly during breakfast hours.
  • CV
    Cammie Vail
    Dec 26, 2025
    1.0
    Horrible McDonald's. It was just awful. They gave me orange juice with no ice and it was hot. My sausage biscuit Sandwich had a bite taken out of it. I just threw everything away, it was disgusting. It was very unclean inside.
  • JG
    Jacey Griggs
    Dec 24, 2025
    1.0
    Got home to see someone took a bite out of our burger then called to address the issue and they knew exactly what burger we were talking about but claimed it was tore…but still served it to us anyways.
  • GR
    Gilbert Ramos
    Dec 10, 2025
    1.0
    Asked to add a drink at the window and they told me to drive all the way around just to order. No napkins in the bag and everything was drenched in grease. Extremely poor service would give it a 0 star if I could
  • JP
    J.T. Pinkham
    Nov 20, 2025
    2.0
    I walked in and the whole restaurant stinks. Smells of a disgusting bathroom.
  • MM
    Melissa Modisette-Miller
    Nov 20, 2025
    1.0
    I ordered a coffee. They sent my payment thru then when I got to the window they said the machine was cleaning & it would be 6 minutes. I was headed to work so this was inconvenient. I left and came back. It still wasn't ready. Then I watched a guy who obviously had been burned try and make it , I actually saw his fingers go into the coffee. I felt bad for him because his fingers were burned and he didn't have all his fingers. So instead of saying anything it took the coffee and left. I threw it away.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Boston, TX?

McDonald's in New Boston, TX, is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it operates until midnight.