McDonald's

3.5
1356 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
702 N Mc Coy, New Boston, TX
75570, United States

Hours

Reviews

3.5
1,356 reviews
5 stars
486
4 stars
297
3 stars
249
2 stars
104
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many noting long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with several complaints about cold, poorly prepared, or incorrect items.

Cleanliness

The cleanliness of the restaurant was a common concern, with reports of dirty restrooms and dining areas.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and a lack of professionalism.

Operational Issues

Frequent operational problems were noted, including broken machines and unavailability of menu items.
  • JP
    J.T. Pinkham
    5 days ago
    2.0
    I walked in and the whole restaurant stinks. Smells of a disgusting bathroom.
  • MM
    Melissa Modisette-Miller
    5 days ago
    1.0
    I ordered a coffee. They sent my payment thru then when I got to the window they said the machine was cleaning & it would be 6 minutes. I was headed to work so this was inconvenient. I left and came back. It still wasn't ready. Then I watched a guy who obviously had been burned try and make it , I actually saw his fingers go into the coffee. I felt bad for him because his fingers were burned and he didn't have all his fingers. So instead of saying anything it took the coffee and left. I threw it away.
  • DN
    Denise Noell
    Nov 8, 2025
    2.0
    The lady was rushing us. She kept asking if we were ready and kept asking "is that all" we asked to redeem one of our reward items and she told me you can't give your rewards code then give a different code to redeem. I have never had anyone say this to me and I've redeemed my stuff through the drive thru all the time. Food was not hot at all.
  • JG
    Jason Gould
    Nov 4, 2025
    2.0
    Typical short order service
  • AB
    A B
    Nov 1, 2025
    1.0
    Billboard stated monopoly is back however, "they ain't even got those cups no more".

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in New Boston, TX?

McDonald's in New Boston, TX, is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it operates until midnight.