Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor communication and disrespectful behavior.
Food Quality
Inconsistent food quality was noted, with complaints about cold, stale, or incorrect orders, although some customers praised the freshness of certain items.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and restrooms, contributing to a negative dining experience.
Service Speed
Customers frequently mentioned slow service, with long wait times for orders, particularly during busy hours.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, many others reported significant issues, indicating a lack of consistency.
RR
Ryen
Oct 2, 2025
1.0
Drinks were flatter than flat. And the service SUCKS staff was SO rude. They forgot our happy meal so i sent my son in and they call my son a lying brat. So I went in and had to end up paying for my daughter’s happy meal. So don’t come here the staff won’t care that’s for sure.
GB
Gavin Beuke
Sep 23, 2025
2.0
Avoid this location at night. Lazy staff that frankly dont care about their job, always cold fries, every time they refuse to bring food to the table, burgers look like thrown together and shoved into the bag as carefree as possible. The only reason for 2 stars is the day shift and the night shift manageress, polar opposite attitudes compared to the lazy distasteful night shift. Day shift and night time manageress are great bunch.
AG
Annette Gee
Sep 15, 2025
1.0
Let’s start with the horrible customer service and to end with this slowest McDonalds I have ever been to in my entire life. Everytime I come I know I should expect to wait 10-15min for only fries today was a record of 20 minutes for 2 fries. (You’d expect them to be fresh but 5 times out of 10 they aren’t.)
AM
Angel Stone Moss
Sep 6, 2025
1.0
My husband and I have not visited a McDonalds in 30 year. However, today we felt safe stopping in Muleshoe,Texes. We had been traveling for 6+ hours and we needed to take a break.
We ordered our full meals. Sat down at our table waited for our number to be called. Meals came out quickly with no cups. Had to ask for cups. The young lady spun around quickly grabbing three cups dropping one and hands them other 2 off as if it was a baton in a foot race. Then head to chit-chat with friends. I went and filled our drinks and was looking for ketchup in my bag. Return to the counter, interrupt the young ladies private conversation to ask for ketchup. Boy, if you like lots of ketchup, interup a good private conversation. You receive a big hand full. These are young people learning to work their first jobs most of time. They are all forgiven. They are kids!
Then there was the assistant manager or manager (wearing lighter purple shirt), walking to and from supply closet or janitorial closet in the dining area watching and waited till our food was pulled out and all on the table to walk over to the table next to us to ask my husband and I (in an unfriendly manner) to move across the dining room because there was a young lady deep cleaning the seat and we would be in the way. Then she quickly turned and walked away.
This would not have been a problem if I had not been sitting there before waited for our food. The young lady did not say anything. The assist/manager never said anything either. It was only when we had placed the food on the table was there a problem.
I sit here thinking of all the of customer service training that is available for those in lead positions this should not be a problem in any business. This reflex negetive on the company.
CD
Chritina Darley
Aug 18, 2025
5.0
Ordered chicken nuggets , fresh ones 😋 and that's what I got
What are the regular operating hours for McDonald's in Muleshoe, TX?
McDonald's in Muleshoe, TX operates daily from 5:00 AM to 11:15 PM, with extended hours until 12:15 AM on Fridays and Saturdays.
During what hours is the McDonald's drive-thru service available?
The drive-thru at McDonald's is open from 5:00 AM to 11:15 PM on most days, extending to 12:15 AM on Fridays and Saturdays.
Can I get delivery from this McDonald's location, and what are the delivery hours?
Yes, delivery is available from 6:00 AM or 7:00 AM depending on the day until 11:00 PM, with extended delivery hours until midnight on Fridays and Saturdays.
What payment methods are accepted at McDonald's in Muleshoe?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup and other mobile services?
Yes, McDonald's offers curbside pickup, mobile ordering, mobile offers, and free WiFi to customers.
Is there a way to order from McDonald's using a mobile app?
Yes, customers can order through the McDonald's app available on both iOS and Android platforms via the Apple App Store and Google Play Store.
Where is McDonald's located in Muleshoe, TX?
McDonald's is located at 1025 W American Blvd, Muleshoe, TX, 79347, United States.
What are some nearby restaurants or places to visit near McDonald's?
Nearby eateries include Something Different Grill, Leal's Mexican Food Cafe, Kuka's, and Taqueria Guadalajara. Also, places like United Supermarkets and Allsup's convenience stores are close by for grocery needs.
Are there any nearby automotive services or gas stations close to McDonald's?
Yes, Big Valley Ford and Hamilton Country offer automotive repairs nearby. For fueling, Phillips 66 and United Express gas stations are conveniently close by.
How can nearby places like Western Union or Coinme help customers visiting McDonald's?
Visitors can use nearby services like Western Union for money transfers and Coinme or LibertyX Bitcoin ATM for financial services, conveniently located near McDonald's for added ease during their visit.