McDonald's

3.6
1287 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20943 Eva St, Montgomery, TX
77316, United States

Hours

Reviews

3.6
1,287 reviews
5 stars
495
4 stars
275
3 stars
205
2 stars
103
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude management and slow service.

Food Freshness

Many customers complain about receiving cold or stale food, with several noting that the quality is inconsistent.

Management Issues

Numerous reviews highlight poor management practices, including unprofessional behavior and inadequate handling of customer complaints.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty bathrooms and unsanitary conditions.

Drive-Thru Efficiency

The drive-thru service is often described as slow, with long wait times reported by multiple customers.
  • TM
    T M
    Nov 15, 2025
    3.0
    Chicken nugget kids meal, extra fries or apple slices? Extra fry. Any sauce? Yes bbq please. 20 pc nuggets. Any sauce. Yes bb again please. What did we not get? Extra fries and not a single bbq sauce. Oh and at 530 your chocolate shake machine is broken?? BS. It’s well known yall lie about that after hours but at 530pm?!? You need to lose your job. That’s pathetically lazy and we’re done w this location. 5 out of 5 times you mess up our order. Ridiculous. If you can’t handle the basics ya need to see someone asap and this location is about to get a wake up call by not adhering to corporate policy even when privately owned.
  • AC
    Alan Cowan
    Nov 5, 2025
    1.0
    Horrible management at this McDonald’s sat in the drive-through for 20 minutes after I made my order finally got my food after having to walk up to the drive-through window At that time I asked for my money back the manager or apparent manager Tell me hold on I got your food right here another three minutes or so standing at the drive-through window with another customer. They’re waiting on their food as well. Finally, I get my food. Everything was cold. Horrible experience never go back there.
  • TN
    Teresa Norky
    Nov 3, 2025
    2.0
    Unfortunately my kid loves the place, but I'll sum up your experience at this particular establishment after certain hours in a single photo. Enjoy:
  • NM
    Nyla Makayla
    Oct 28, 2025
    1.0
    Food always tastes old/stale at this location. Only McDonald’s location that I’ve ever been to that tastes like this. If you want better quality and fresher food go to the other one on 105
  • BM
    Brandon McDaniel
    Oct 19, 2025
    5.0
    I stopped by for lunch for me and my friends. I had the McDouble value meal with no onions and a couple of McDoubles for my friends. The meals and burgers were great and on spot with the order. The service was superb i ordered my burger with no onions and recieved it that way. The price was great and i will recommend this location to friends and family!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 20943 Eva St, Montgomery, TX?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.