Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and unprofessionalism from management and employees.
Food Quality
Several customers mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction with their meals.
Cleanliness
There were mixed reviews about cleanliness, with some noting dirty conditions and others appreciating the cleanliness of the location.
JD
Justin Dolley
3 days ago
1.0
Restaurant is open until 11pm. Drove up at 10:15pm doors to the inside was locked. They had the drive thru speakers off. Only way to get food was by placing a mobile order and driving up to the window and they were all just standing by the front just hanging out. No one was able to get food.
EC
Erika Chavez
5 days ago
1.0
Horrible drive thru why is it every day one has to wait 10-20 mins for food thru drive thru isn’t fast food suppose to be fast no wait just drive up order get food and leave someone need to do something about this
SB
Shawny Boy
6 days ago
5.0
The girl at the drive thru gave a wonderful smile! There IS hope in this stressful world. Plus, my order was ready. 6 cars moved through quickly with no delay and the employees were all unstressed about it. Great!
LB
Lili Brown
Dec 15, 2025
2.0
I come to this McDonald’s about 3-4 times a week because of convenience. Today was the last straw. My sandwich is OPENED inside the bag they didnt even bother wrapping it fully so its in pieces in the bag. They didnt give me a straw when i was able to drink the OJ when i got home it was basically acidic water which is weird because it never had ice in it to water it down. A few days ago I waited 45 minutes at the drive thru for my food. There was no one else waiting and the line wasnt long. Not sure why it took 45 minutes to make a double cheeseburger and a snackwrap. The lady the brought my food out apologized and was so sweet about the whole thing. But the order was wrong and she had to go back inside and correct it. Another 15 minutes. Unfortunately, there is always an issue… they take forever with the food when there is almost no one inside and on the drive thru, they forget important things, they get the whole thing wrong. I’m just at my witts end with this location. I’ll just start making the drive to whatABurger.
DH
Darcie Holmes
Dec 11, 2025
1.0
got my order wrong I went through drive-through. I explained to the lady giving my order that it was wrong. She took it back and gave it back to me. I did a brief look inside the bag and it looked right so I drove off five minutes down the road I opened up my bag and order was still wrong.
What are the regular opening hours of McDonald's at 20943 Eva St, Montgomery, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
During what hours can I order delivery from McDonald's here?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android.
How can McDelivery be ordered from this location?
You can place delivery orders online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app.
Is there free WiFi available at this McDonald's?
Yes, this location offers free WiFi to customers.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include BlueWave Express Car Wash if you want to clean your car, Lavender nails and spa for beauty treatments, and Redbox for movie rentals.
Are there other dining options close to this McDonald's in Montgomery?
Yes, nearby dining options include Danello's Fine Catering, Yo Mama's Pit Bar-B-Que for barbecue, Boiler Room Crawfish for seafood, and Crêpes of Brittany for breakfast and brunch.