McDonald's

3.6
1301 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
20943 Eva St, Montgomery, TX
77316, United States

Hours

Reviews

3.6
1,301 reviews
5 stars
501
4 stars
276
3 stars
204
2 stars
103
1 star
217

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and unprofessionalism from management and employees.

Food Quality

Several customers mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction with their meals.

Cleanliness

There were mixed reviews about cleanliness, with some noting dirty conditions and others appreciating the cleanliness of the location.
  • JD
    Justin Dolley
    3 days ago
    1.0
    Restaurant is open until 11pm. Drove up at 10:15pm doors to the inside was locked. They had the drive thru speakers off. Only way to get food was by placing a mobile order and driving up to the window and they were all just standing by the front just hanging out. No one was able to get food.
  • EC
    Erika Chavez
    5 days ago
    1.0
    Horrible drive thru why is it every day one has to wait 10-20 mins for food thru drive thru isn’t fast food suppose to be fast no wait just drive up order get food and leave someone need to do something about this
  • SB
    Shawny Boy
    6 days ago
    5.0
    The girl at the drive thru gave a wonderful smile! There IS hope in this stressful world. Plus, my order was ready. 6 cars moved through quickly with no delay and the employees were all unstressed about it. Great!
  • LB
    Lili Brown
    Dec 15, 2025
    2.0
    I come to this McDonald’s about 3-4 times a week because of convenience. Today was the last straw. My sandwich is OPENED inside the bag they didnt even bother wrapping it fully so its in pieces in the bag. They didnt give me a straw when i was able to drink the OJ when i got home it was basically acidic water which is weird because it never had ice in it to water it down. A few days ago I waited 45 minutes at the drive thru for my food. There was no one else waiting and the line wasnt long. Not sure why it took 45 minutes to make a double cheeseburger and a snackwrap. The lady the brought my food out apologized and was so sweet about the whole thing. But the order was wrong and she had to go back inside and correct it. Another 15 minutes. Unfortunately, there is always an issue… they take forever with the food when there is almost no one inside and on the drive thru, they forget important things, they get the whole thing wrong. I’m just at my witts end with this location. I’ll just start making the drive to whatABurger.
  • DH
    Darcie Holmes
    Dec 11, 2025
    1.0
    got my order wrong I went through drive-through. I explained to the lady giving my order that it was wrong. She took it back and gave it back to me. I did a brief look inside the bag and it looked right so I drove off five minutes down the road I opened up my bag and order was still wrong.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 20943 Eva St, Montgomery, TX?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.