Whataburger

4.2
1582 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
801 E 9TH ST, MISSION, TX
78572, United States

Hours

Reviews

4.2
1,544 reviews
5 stars
976
4 stars
262
3 stars
121
2 stars
45
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences, particularly from specific staff members.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold, soggy, or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Management Concerns

Customers expressed dissatisfaction with management, citing unprofessional behavior and a lack of effective problem-solving.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and good experiences.
  • LW
    Lewis Wynn
    Nov 15, 2025
    4.0
    I'm here 3 days a week. Most days are really good...other days stink. This week the tea dispenser was FILTHY, as in crap all in my tea. I had to show them the trash, they didn't see it on their own. Then again this week, my chorizo taquito was missing about 35% of the eggs. I mean, would they serve a burger with 35-40% of the meat missing??? I asked for the manager, who never showed.
  • KH
    Kathy & Mark Horngren
    Nov 15, 2025
    5.0
    The food was to go and it was good.
  • IG
    Israel Garcia
    Sep 29, 2025
    1.0
    Ordered 2 double Whataburger jrs and a single bob.. they only put a burger and a single bob I ask where's the other double wata Jr. They claimed the I only order 2 burgers. I was beyond pissed off it's not rocket science
  • GM
    Geo M.
    Sep 9, 2025
    1.0
    Came through the drive through and my gravy was dumped on my strips :/ and I didn’t get bread… not sure why they choose to be so unkind.
  • M7
    Mighty 717
    Sep 6, 2025
    1.0
    The manager has to start wondering why he's getting low ratings in the last few weeks I'm changing my review from a previous rating to a 1. The girl Maggie, is terrible customer service. I went in with my boyfriend and she was very cold to us. I sat down waiting for my order I was watching her and she gave the same cold service to the young man after us. Seems some of her friends came in and she was giggling and this and that with them and she took their order giggling and laughing. After that a young man came in not but a few seconds later and she reverted back to her no smile no greeting no thank you customer service.... There were three boys standing behind him and she gave them the exact same cold stare non-greeting no thank you service. I got her name from one of the girls. The manager needs to see why he is dropping in ratings at this location in the last few weeks. She's not the only young girl that has changed the customer service especially to me or my boyfriend and we are both veterans. See what happens when Joseph is not around. You are dropping ratings on your reviews.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Mission, TX?

Whataburger is open 24 hours every day, but holiday hours might differ.

Where is the Whataburger located in Mission, TX?

It is located at 801 E 9th St, Mission, TX 78572.