McDonald's

3.8
2703 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
804 S Shary Rd, Mission, TX
78572, United States

Hours

Reviews

3.8
2,703 reviews
5 stars
1,328
4 stars
496
3 stars
326
2 stars
135
1 star
418

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Employee Attitude

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Several reviews mentioned food being served cold, old, or improperly cooked, leading to dissatisfaction.

Cleanliness and Environment

While some customers appreciated the cleanliness and play areas, others noted neglect in maintaining the dining space.
  • MR
    Mario Ramos
    Nov 14, 2025
    1.0
    I’m at the line rn. Currently writing this review rn I wanted the new chips ahoy frappe.. lady said no frappe atm. This is ridiculous 🤦🏿‍♂️ do better! Hope someone sees this
  • MN
    Michael Solis Northcutt
    Nov 10, 2025
    1.0
    0 Stars. I agree with tens of other customers who left Reviews. This is the worst McDonald's ever. I put a very small mobile order. One of my meats was missing on the double burger, I took it back. They gave me the same burger with my bite taken out of it but added extra onions? I took it back again saying it's still missing the Meat! So 3 workers got all confused and took 5 minutes to bring the right burger. By then I had already ate my 10 piece nuggets. The workers were all girls below age 23, 24. And you can tell they hate their job, don't care about the orders, food quality, or being at least fake nice to the customers that pay their wages. To make it worse, when everyone leaves 1 Star Reviews the "Owner" responds with please go to this website to leave further information lol. How fake can you get. If at all possible go to the McDonald's near Conway street in Mission...it's way busier over there but they always get my order right and out twice as fast even though they have 3 times as many customers. And "Owner" you might try hiring some competent workers who actually care about their job, the orders, the customers, etc
  • GR
    Giovanna Rodriguez
    Nov 9, 2025
    1.0
    I came here late yesterday night at around 2 am and ordered through the drive thru the lady sounded annoyed my husband was not ready to order so I asked for sometime and she just stayed there quit so he felt rushed. she told us to pull up and no one was at any of the window so we drove and waited at the last window. She looked like she was the only one on shift. We waited there for a while before she finally came to the window and confirmed the order we said yes she looked very annoyed and was frowning as she gave us our food. She didn’t want to talk she just gave us the order and rudely shut the door on our face didn’t give us a chance to ask for our receipt and she left the door so we couldn’t ask. I didn’t want to stay there and wait because she already was in a bad mood we opened our food and the fries were not salted at all they just tasted horrible and the nuggets I ordered were cold and soggy. Don't come here late at night.
  • VR
    Vianella Rodríguez
    Oct 30, 2025
    1.0
    Worst McDonald’s ever. The line is always slow — I had to wait over 30 minutes just to get my order. They never get it right; there’s always something missing. This time, they forgot the ketchup and napkins. The service and attitude are terrible. Very disappointing every single time.
  • RE
    Royce Eddington
    Oct 25, 2025
    2.0
    Don’t visit this McDonalds after midnight. I was just at this location and placed my order as I was arriving Check-In# KN52-HG04LJ Order# KN52. When I got to the window, the staff told me my order was not visible! They could see my name and the order number, but the field to show what I ordered was blank. They said don’t worry, that the order that was missing would be refunded to my bank since it wasn’t finalized, and to place my order again. So I drove around and parked, manually cancelled the first order to be safe, then built the same custom order again. I pulled back to the speaker with Check-In# OG73-XW63XW Order# OG73 and was told the SAME THING. My order NAME and NUMBER were visible, but not my order itself. That was enough for me. I drove off and cancelled the order in the app. (Apparently this McDonald’s was also low-staffed since they were taking a great amount of time to get to everyone waiting at the drive thru! 34 minutes to get through on the first line. 10 minutes in the second line.) Anyone else have this problem? I’m on the most current iOS and McD app, and those combinations worked FINE at other McDonalds locations in the valley.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Mission, TX?

McDonald's in Mission, TX is open 24 hours Monday and Thursday through Sunday, and from 5:00 AM to 10:00 PM on Tuesday and Wednesday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services with hours generally from 12:00 AM to 11:59 PM on most days and from 5:00 AM to 10:00 PM on Tuesday and Wednesday.