Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with incorrect or incomplete orders, including missing items and wrong meals.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and curbside pickup, with some customers waiting excessively long for their orders.
Staff Attitude
Feedback indicated a mix of positive and negative experiences with staff, including reports of rudeness and poor customer service from some employees and managers.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, which detracted from their overall experience.
Food Quality
While some customers praised the food quality, others expressed disappointment with portion sizes and freshness, particularly regarding fries and specific menu items.
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Ricardo Gonzalez
3 days ago
1.0
These people were acting as if they didnt take my money and then didnt want to give me my food this place is full of pathetic people who dont know how to do their job worst McDonald ever off expressway 83 and Conway manager was being rude when I voiced my concerns and she was trying to talk to me as if I was stupid
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Santos Villarreal
Nov 16, 2025
1.0
Service was terrible, had to go back to get the missing items that they 'forgot' to put, and there weren't any straws. What happened to the service?
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Marcos Morales
Nov 12, 2025
1.0
My burger was u wrapped bad service they took too long gave me the wrong order the first time they need to lock tf in fr
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Victoria Romero
Nov 8, 2025
1.0
Haces tu orden y te cobran y una vez que llegas a la ventana para que te entreguen tu comida salen que se le acabó y que te tienes que esperar. Por qué mejor no dicen eso a la hora que estás haciendo tu orden. Se supone que es “fast food” se tardan más aquí que un restaurante
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Vsnama
Nov 2, 2025
1.0
Can't make a proper meal and the service was terrible. They seemed annoyed to take my order. This issue isn't just with me but others cause the people next to me said they're food didn't taste good.