Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude employees, incorrect orders, and long wait times.
Cleanliness
Many reviews mentioned unsanitary conditions, with dirty tables and floors being a common complaint.
Food Consistency
While some customers enjoyed the food, others reported issues with cold or improperly prepared items, indicating inconsistency.
Staff Attitude
Several reviews highlighted unprofessional behavior from staff, including lack of courtesy and attentiveness.
Drive-Thru Efficiency
Despite service issues, some customers noted that the drive-thru was quick and efficient at times.
JC
Jaymee Chiles
3 days ago
1.0
Lately, they got new boys for staff and they are so rude with no customer service. I always ask for extra stuff on my burgers and it’s like they think it means none because it’s never correct, just annoying when you pay for that stuff to get nothing. Mind you we go atleast 2 times a week. They were so good until the past month, the quality and customer service is horrible. We get sent to park in the parking spots to wait 10 minutes for 1 meal while there are so many boys standing around joking and playing while multiple people are at the counters waiting. Thank gosh there’s 2 McDonald’s here now.
BT
Biblical Teachings - Dr T
3 days ago
1.0
update: response from "the owner" is a 'cookie cutter' reply to all negative reviews on here. Those type of responses are as bad as the burger as I received. A good business starts with a good manager, one who will respond with a personal message by addressing the issue, and not a 'cut and paste', lazy effort reply.
original comment:
when a person orders a burger that supposed to have lettuce, tomato, pickle, and cheese, you expect what you ordered. But here, you get a piece of meat and bread, nothing else. Laziness.
TM
Teri Marinaro
Nov 13, 2025
5.0
Can’t say enough good things about the Management & wonderful Employees at this Location! They are all so caring, kind with great attitudes & they are a very busy location. Appreciate them all very much!
PS
Paul Simonetti
Nov 10, 2025
3.0
Had my first McRib in a very long time. I can't express how disappointed I was. I remember it being tasty and zesty. Now it's bland, the pork looked synthetic, and I'll never eat one again.
CK
Courtney Mac Kay
Oct 27, 2025
1.0
Went to grab food really quickly over a 30 minute lunch break. I was one of 2 cars, and was told to pull up to wait. After waiting 15 minutes, I never did get my food and was forced to leave to make it back to work.
What are the regular dine-in hours for McDonald's in Midlothian, TX?
McDonald's in Midlothian, TX is open for dine-in service from 6:00 AM to 11:00 PM every day of the week.
What are the delivery hours for McDonald's at this location?
Delivery service is available daily from 7:00 AM to 9:59 PM.
Does this McDonald's location offer a drive-thru service and what are its hours?
Yes, the McDonald's in Midlothian has a drive-thru open daily from 4:30 AM until midnight.
Can I order McDonald's food online for delivery?
Yes, you can order delivery online through their website at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Midlothian offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there any nearby coffee shops close to McDonald's in Midlothian?
Yes, White Rhino Coffee and 7-Eleven, both offering coffee and refreshments, are near McDonald's, great for grabbing a beverage before or after your meal.
What are some nearby fast food options near McDonald's?
Nearby fast food choices include Whataburger, Chicken Express, Taco Bueno, and Schlotzsky's, providing a variety of dining alternatives.
Are there essential services near McDonald's in Midlothian, TX?
Yes, First Financial Bank, LibertyX Bitcoin ATM, Walgreens ATM, and Brookshire's supermarket are nearby, convenient for banking, shopping, and other errands when visiting McDonald's.
What is the address and contact phone number for this McDonald's?
The McDonald's is located at 1310 US Hwy 287 E, Midlothian, TX 76065. The phone number is +1 972-775-1974.