Wendy's

3.5
913 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1511 E End Blvd North, Marshall, TX
75670, United States

Hours

Reviews

3.5
913 reviews
5 stars
332
4 stars
184
3 stars
151
2 stars
75
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru and counter.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation.

Cleanliness

The restaurant was frequently described as dirty, with sticky surfaces, unclean restrooms, and overall poor hygiene.

Operational Issues

Customers noted frequent problems with the drive-thru speaker, incorrect order fulfillment, and inconsistent hours of operation.

Management

Several reviews highlighted poor management practices, including lack of staff training and inadequate customer service oversight.
  • GM
    George McGriff
    Nov 9, 2025
    5.0
    Good food, good prices. Love senior coffee!
  • ZR
    Zachary Reshovsky
    Sep 17, 2025
    1.0
    DISAPPOINTED! I am very disappointed in this location. You should not go here and keep driving to Dallas, where there is more responsive/better service. Keep driving!
  • CA
    Celia Aviles
    Sep 12, 2025
    1.0
    Come here often and never have issues, today that was not the case. Terrible and very unprofessional. Waited at the window for several mins to get my food corrected and no one was around. Waited 5-6 mins and ask for a manager and suddenly all the staff appears. Hopefully they were having a staff meeting about customer service skills and how to handle mess ups
  • AM
    April Miles
    Sep 10, 2025
    5.0
    Love It!!!!! Always great!!!!!
  • AK
    Arikone Kishianami
    Aug 19, 2025
    1.0
    Just came to get a drink from the freestyle machine inside, as soon as I walked out to grab my wallet they locked the door. So I guess they dont let people order inside.

Frequently Asked Questions About Wendy's

Is 275 - 1511 E End Blvd North Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.