McDonald's

3.8
1510 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 South John Redditt Drive, Lufkin, TX
75904, United States

Hours

Reviews

3.8
1,510 reviews
5 stars
631
4 stars
365
3 stars
245
2 stars
98
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing fast and friendly interactions while others faced rude staff and incorrect orders.

Food Quality

Food quality varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Drive-Thru Experience

The drive-thru service was noted for being quick at times, but also criticized for long waits and order inaccuracies.

Cleanliness

The cleanliness of the restaurant was praised by some, but others reported unsanitary conditions, particularly in the restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • SB
    Stephen Bliss
    4 days ago
    1.0
    Don't ever go to this McDonald's. I go there every Wednesday for hamburgers for me and my girlfriend I get a Double Quarter Pounder Deluxe and get two double cheeseburgers for my girlfriend. Last week ordered the same thing when I got home instead of a Double Quarter Pounder Deluxe I only had a quarter pounder Deluxe no big deal order the same thing I checked the bag and make sure I had a Double Quarter Pounder Deluxe don't open the box it was not a deluxe a regular Double Quarter Pounder with cheese took me 45 minutes to get a manager on the phone and then told me yeah you can get your money back but you got to drive all the way up here I don't think so I just got off at 12:00 shift and you want me to drive 6 Mi to get my money back because you screwed up my order wow
  • GH
    Golden Hair
    Dec 11, 2025
    4.0
    Staff fast and efficient.
  • RW
    Rhonda Ward
    Dec 11, 2025
    1.0
    Order hot chocolate. Told to pull to next window. I did and waited 10 minutes. Got the chocolate which wasn't "hot" at all. Took it in only to be asked if I wanted something else. They supposedly remade it but was still cold.
  • HN
    Holly Newton
    Oct 16, 2025
    4.0
    Seems to make you park often when ordering in the drive through.
  • AJ
    Angela Johnson
    Oct 9, 2025
    1.0
    Hair in food and will not answer phone

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lufkin, TX?

McDonald's in Lufkin, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.