McDonald's

3.8
1504 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 South John Redditt Drive, Lufkin, TX
75904, United States

Hours

Reviews

3.8
1,504 reviews
5 stars
627
4 stars
363
3 stars
245
2 stars
99
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some praised hot and fresh items while others complained about cold, stale, or incorrectly prepared food.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms, while others appreciated the overall cleanliness of the dining area.

Parking and Accessibility

Many customers expressed frustration with the parking situation, describing it as chaotic and difficult to navigate.

Positive Experiences

Despite the negatives, some customers had positive experiences, highlighting friendly staff and quick service during their visits.
  • HN
    Holly Newton
    Oct 16, 2025
    4.0
    Seems to make you park often when ordering in the drive through.
  • AJ
    Angela Johnson
    Oct 9, 2025
    1.0
    Hair in food and will not answer phone
  • TF
    Tamara Francis
    Sep 25, 2025
    1.0
    This McDonald's sucks, they make you pay for stuff that you don't even get, I paid for a frappe and I asked for an iced coffee and they won't give me my money back, then I tell them that how I want my iced coffee then they change the price and lie saying that I didn't say what I wanted. I don't get any other drinks from there besides an ICED COFFEE AND THAT'S IT unless it was given to me by my family that gets it with their meal, they want to put your order the way they want it and they don't believe in the motto of customer is always right, that suppose to be at EVERY RESTAURANT! They don't do things right and there stuff is nasty that I heard from other people. They have even cussed me out and I am a religious person and I am not happy about that.
  • BR
    Bernadine Rogers
    Sep 17, 2025
    5.0
    Great
  • CE
    Carson Evans
    Sep 2, 2025
    1.0
    when i went there was guy outside asking for a low taper fade and some guy asking for some eeffoc was kinda weird but anyway i got the number 67 a mango burger with extra mustard and it was NOT like the diddy burger i got the other day and there was no mustard on my mango burger

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lufkin, TX?

McDonald's in Lufkin, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.