Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,746 reviews
5 stars
752
4 stars
346
3 stars
301
2 stars
113
1 star
234
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor communication.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and bathrooms, impacting the overall dining experience.
Speed of Service
Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.
- AKAnna Kessler-HoganJan 2, 20265.0McDonald's McFrapee caramel and an extra shot of espresso.
- SHSherina HortonDec 27, 20251.0My order was wrong 😔
- JDJose DiezDec 27, 20253.0No milk shakes no ice-cream, like always but everything else...
- SAStephen T Lewis - Trucker 2 AIDec 10, 20255.0McDonalds impressed me once again with their Mcgriddle sausage & Egg NO CHEESE. McDonalds also has the best coffee hands down. Its not even close. If you're in the area come check them out.
- TOThe Trex OfficialDec 6, 20251.0Absolutely ridiculous shouldn't even have to post a review to get help, refuses to pick up phones, so no way to contact but this is a horrible experience. Raw food shouldn't be served especially if youre raising your prices. Disgusting. Update: I have the store saying to contact customer service and customer service saying to contact the store, so essentially they took the money now noone is to blame for serving the food in the state and no money back, so go to mcdonalds if you want raw food and for no accountability!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 1118 S Timberland Dr, Lufkin, TX?
McDonald's is open daily from 6:00 AM to 1:00 AM.
Is McDonald's delivery available at this location, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:45 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is open 24 hours, seven days a week.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order ahead using a mobile app for this McDonald's?
Yes, you can order ahead using the McDonald's App available on both the Apple App Store and Google Play Store.
What pickup and delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I get free food through any rewards program at this McDonald's?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby fast food options are available close to McDonald's at 1118 S Timberland Dr?
Nearby fast food options include Subway, Papa Johns Pizza, Popeyes, Taco Bell, Carl's Jr., and Taqueria La Mulita.
Are there any nearby places where I can get beauty or salon services near McDonald's?
Yes, nearby beauty and salon services include A Beautiful U, Bronze & Boujee Tanning Salon, Glow Elegance by Melissa, Bravo Salon, and Picket Fences.
If I am visiting the area, which nearby attractions or outdoor spaces can I check out before or after my visit to McDonald's?
You can visit Azalea Trail, a park and hiking trail nearby, for outdoor activities.