McDonald's

3.7
1734 reviews
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Business Details

1118 S Timberland Dr, Lufkin, TX
75901, United States
(936) 634-7800
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1118 S Timberland Dr, Lufkin, TX
75901, United States

Hours

Reviews

3.7
1,734 reviews
5 stars
747
4 stars
343
3 stars
300
2 stars
113
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly at the drive-thru.

Food Quality

Many reviews mentioned cold, soggy, or poorly prepared food, with specific complaints about fries and burgers.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, with some expressing concerns about food hygiene.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, highlighting good experiences at specific locations.

Inconsistent Performance

Overall, the quality of service and food varied significantly, with some customers having great experiences while others faced numerous issues.
  • MG
    Michael Griffin
    Nov 6, 2025
    4.0
    They made the food exactly to my order. It was ready in a timely fashion. I would go back to them again.
  • NB
    Nichole Barr
    Nov 5, 2025
    1.0
    Pos workers keeping drive through windows closed lying about being closed. Still accepting online orders but not making them. Someone needs to be fired this is ridiculous.
  • AE
    Ashton Elliott
    Oct 22, 2025
    1.0
    Bought a large drink SPECIFICALLY FOR THE MONOPOLY TICKETS that don’t end 11/23 a month away and got an old cup with no ticket. Called to try to get it fixed bc otherwise I would have just got a water and saved my money and the lady that answered the phone said OH well it’s limited time and it’s about to end so we didn’t order any more cups with the tickets. Sorry. Then my boss goes in and gets her food 5 mins later and comes back with a LARGE CUP WITH A TICKET ON IT!!! Called back to see what’s up and she said oh she must had just gotten our last one. How coincidental of her. Trash service every time I go there don’t know why I decided to go this morning won’t make that mistake again thanks no thanks.
  • MJ
    Martin Ortega Jr
    Oct 21, 2025
    1.0
    Fries are never fresh
  • JZ
    Jesus Alanis Zamago
    Oct 1, 2025
    1.0
    I went to McDonald's today and I got my food right? And they told me to wait at the second window for the drinks, there were 5. When I got them instead of handing me the four that go in the cup holder and then the 5th by hand, the worker gave them all at once, with obviously four in the cup holder and the other one in the middle of it and the drinks were tilting because of it. Because I had the courtesy to try to get stop them from dropping when the worker handed them to me, they dropped anyways and one spilled on me and my car and I had to fix the other drinks that were falling. Luckily only that one drink went to waste and I never got a new drink which I find very unfair. They never even told me they'd get me a new drink when they left the second window.
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1118 S Timberland Dr, Lufkin, TX?

McDonald's is open daily from 6:00 AM to 1:00 AM.

Is McDonald's delivery available at this location, and what are the delivery hours?

Yes, delivery is available daily from 6:00 AM to 11:45 PM.