Business Details
About
Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
1,166 reviews
5 stars
382
4 stars
203
3 stars
154
2 stars
121
1 star
306
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, greasy floors, and a generally unkempt environment.
Customer Service
Customer service was frequently criticized, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
While some customers praised the food as fresh and tasty, many others reported issues with overcooked or cold items, as well as food safety concerns.
Operational Issues
Several reviews mentioned problems with order accuracy, long wait times, and inconsistent service, particularly during busy hours.
Atmosphere
The restaurant's atmosphere was described as outdated and in need of renovation, contributing to a negative dining experience.
- CWClint WoodsNov 14, 20254.0I overall had a good experience. Crew was friendly and helpful. I'm afraid that after I ate there I was sick the next day. All day. I hope this is just a fluke. I couldn't eat or drink anything for a whole day.
- AAAveree Deluna- AscencioNov 12, 20251.0The last time we came we had the best experience! We came back tonight 11/12/2025 at 8:15 spent $50 had to wait 45 mins. Was missing 3 sides and when asked about them one of the girls with braids had a nasty attitude she tossed my cheese bites on the counter and never once apologized for the inconvenience. She got verbally abusive towards 1 customer due to her missing some items and walked off mumbling stuff. All she was doing was just standing around and talked about people. The restrooms were sooo nasty. She was not willing to help anyone. She would have been useful cleaning the restroom instead of talking about everyone.
- SRSarah RobinsonNov 11, 20252.0The food is the only reason to come but the place hasn't been cleaned in years. The tile is slippery with grease all the way to the front door. They no longer take your order by person inside its all through a touch screen. Since they no longer take orders its like they also dont have to have any customer service either. Not worth going in. Cleaner and safer to just pick it up through the drive thru.
- NMNate MNov 8, 20251.0This is definitely a place to threaten a child if they are acting up. I went here and the entire time I was nauseous and when I took a sip of my drink it made my stomach hurt. My son's chicken was raw never again.
- LLLizabethNov 6, 20251.0Ngl this place is buns, took 20 minutes to get a doordash order, keep in mind its 7 they close at 10 there is one family inside the restaurant, the doors are closed so we had to use drive thru and 4 people left the line before they could even get their orders taken, absolutely diabolical. Never again
Frequently Asked Questions About Long John Silver's
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order online for pickup at Long John Silver's?
Yes, you can order online and pickup in store at participating Long John Silver's locations.
What are the typical opening hours for Long John Silver's in Lubbock, TX?
Long John Silver's is generally open from 10:00 AM to 10:00 PM from Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Long John Silver's offer delivery service?
Yes, certain locations offer delivery through services like DoorDash, Uber Eats, or Grubhub.
What types of payment does Long John Silver's accept?
Long John Silver's accepts American Express, Discover, Mastercard, and Visa credit cards, as well as debit cards. Cash is not required exclusively.
Is there seating available at Long John Silver's?
Yes, Long John Silver's offers dine-in seating with high chairs available, and the premises are wheelchair accessible, including restrooms and parking.
Can I find family-friendly amenities at Long John Silver's?
Yes, Long John Silver's welcomes families and children, offering a children's menu and high chairs.
What nearby places can I visit before or after dining at Long John Silver's in Lubbock?
You can visit nearby attractions like Adrenaline City, a gym and laser tag venue, or TruFit Athletic Clubs for exercise and recreation.
Where can I pick up my mail if I'm visiting Long John Silver's in Lubbock?
Nearby the restaurant, you will find USPS and a Post Office-Lubbock for your mailing needs.
Are there other dining options near Long John Silver's at Northwest Plaza Shopping Center?
Yes, nearby you can find dining options such as Pinocchio's Pizza and Taco Villa offering pizza and Tex-Mex cuisines, as well as Burger King and Domino's Pizza for fast food.