Outback Steakhouse

4.6
3864 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Longview on the corner of 4th Street and East Loop 281 in front of Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
501 East Loop 281, Longview, TX
75605, United States

Hours

Reviews

4.6
3,864 reviews
5 stars
2,993
4 stars
476
3 stars
185
2 stars
95
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising attentive and friendly staff, while others reported long waits and inattentive service.

Food Quality

Food quality varied significantly; while some customers enjoyed their meals, others reported issues with incorrect orders, overcooked or undercooked steaks, and unsatisfactory sides.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and booths, which detracted from the dining experience.

Management Response

Customers expressed frustration with management's handling of complaints, citing dismissive attitudes and lack of accountability.
  • CH
    Cori Higgins
    Dec 29, 2025
    1.0
    We (me, my husband, and my MIL) came here to celebrate my mother-in-law's birthday tonight. When we were seated, the hostess brought us to the first booth (which had trash and food all underneath the table and stretched out into the walkway), we asked to be seated at a different booth that wasn't dirty, which she did, so that was good. It took probably 5min for bread to be brought out; however, we had no plates, no napkins, and no silverware, so we sat and waited for the waitress to come by to take our drink and appetizer order (probably another 5min or so). It took about 5-10min more before we got our drinks and another 20min before we got our appetizer. After about a total of 15min, we got to order our main meal. We talked and snacked on our appetizer and had a good time, but our teas/sodas ran low and our food was nowhere to be seen (neither was our waitress). After waiting roughly 45min for our order, they brought it out.... INCORRECTLY. My husband's steak was half raw (it was a "medium" steak that ended up being cooked half rare and half blue....) and my MIL got a completely different ordef than what she had asked for. And, though frustrating, there was no one to tell! Our waitress was nowhere in sight and there was no other staff around. We ate what we could of our meal before our waitress finally appeared. We told her that my MIL was missing half of her order and instead of apologizing or trying to make it right in any sort of way, she just turned around without a word and came back several minutes later with a smirk and a sarcastic "sorry," stating that she removed the part of the bill that my MIL never recieved. It was very disappointing. The entire experience. A different birthday supper destination will be picked next year, for sure.
  • BS
    Becky Sharp
    Dec 20, 2025
    5.0
    The staff helped make this a wonderful ending to a great birthday! The waitress, manager, and other serving staff were so kind and attentive. They provided a wonderful experience! The food was exceptional. I don’t think I’ve ever had a fresher or crisper house salad. The food was full of flavor and would almost melt in your mouth. My husband and I couldn’t have asked for a better experience or quality of food and service! Our hearts and bellies went home full tonight. Thank you to the staff that served us tonight! We are truly grateful!
  • TB
    Terri Brock
    Dec 17, 2025
    5.0
    It was an enjoyable evening. Food, service, the atmosphere it was all 100%.
  • BB
    BOB BECHTEL
    Dec 12, 2025
    5.0
    So much to love here: -really good food, including a great gluten free menu. -the servers are caring and efficient, happy doing their jobs and it shows! -you made our anniversary dinner very special, the signed card was very special. Thank you!
  • WW
    Will Webb
    Dec 11, 2025
    2.0
    The worst thing you can do is screw up an order then bring it back when it was rejected. There is a big difference between a boomerang shaped sirloin and a barrel filet minion. I appreciate them comping the steaks but we wanted to a nice, tender steak and this sirloin was a overseasoned and tough.. it'll be a long time before we try this again if at all.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.