Outback Steakhouse

4.6
3853 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Longview on the corner of 4th Street and East Loop 281 in front of Walmart.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
501 East Loop 281, Longview, TX
75605, United States

Hours

Reviews

4.6
3,853 reviews
5 stars
2,986
4 stars
475
3 stars
184
2 stars
94
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Feedback on service quality is mixed; while some servers received high praise for attentiveness and friendliness, others were criticized for being rude or inattentive.

Food Quality

Food quality is inconsistent; many customers enjoyed their meals, particularly steaks, while others reported issues with overcooked or poorly prepared dishes.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions, which negatively impacted the dining experience.

Management Response

Customers expressed dissatisfaction with management's handling of complaints, indicating a lack of accountability and poor customer service.

Overall Experience

While some customers had positive experiences and plan to return, others vowed not to return due to poor service and food quality.
  • KV
    Knoll Vela
    Nov 17, 2025
    5.0
    Great place, I've never had a bad experience here. Steaks always cooked to correct doneness, very rarely have I had issues with wrong items on the salads or potatoes.
  • EA
    Edmond Austin
    Nov 17, 2025
    1.0
    We eat at the restaurant 3-5 times a month, the service is normally great, food is good EXCEPT LAST NIGHT 11/16/2025. My family, 6 adults (40-75 years of age), had reservations for 7PM. Sat on time. 5 ordered the 6 ounce Filet Mignon. Coffee, water, sodas for drinks, just so you know we weren’t drinking. The filets for 4 of us were either overcooked or undercooked depending upon who had what. The filets were SMALLER than a quarter pound hamburger except for 1. My brother ordered the chicken pasta dish, chicken was old and hard as a brick like it had been cooked earlier and sat around, pasta was day old from what he said. My family worked in restaurants thru the years so understand the difference between raw meat and cooked in size BUT no way were these 6 ounce. The service was fairly decent UNTIL it came time to pay. We all prefer to pay for our own meals, EXCEPT this waitress said she couldn’t accept cash and adjust the bill since 4 wanted to pay cash for their meals. She said the only way they accept payment is credit card on that stupid pay machine on the table. We have credit cards but again like to pay our own, since she refused the cash we let my brother pay credit. We are not a cashless society yet that I know of. They weren’t busy so that’s not an excuse for them, maybe 6-8 tables in the restaurant had customers. Didn’t see manager around to discuss this so here it is.
  • JW
    John Wilhoit
    Nov 10, 2025
    1.0
    I moved to Longview this year and have not been to the Longview location yet. Today was November 10th. The news said the Outback Steakhouse was offering Veterans meals on the 10th and 11th so I decided to go take my wife and try it out. From the local news: This Veterans Day, several national chains with locations in and near Longview, TX, are offering free meals and discounts to veterans and active-duty military personnel. "Outback Steakhouse provides a free Aussie 3-Course Meal on November 10 and 11" Not so said the staff. Said they can give Vets a 10% discount. Not sure who got it wrong...
  • RH
    Robert Hogg
    Nov 4, 2025
    1.0
    I have been wondering if this restaurant had gotten better because it was still in business. So the answer is not it hasn't got any better. I ordered the big ribeye steak. I ordered it cooked medium it came out visually burned! It was white inside not a drop a juice inside. If it was seasoned it must have been burned off. Absolutely no flavor. Waiter would fly by and failed to keep my drink full and the place wasn't very busy. The dining area was clean but everything thing else was not good.
  • KE
    Kymberly Evans
    Nov 2, 2025
    5.0
    Excellent restaurant. Every server was very polite and attentive.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.