McDonald's

3.6
2321 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
408 E Marshall Ave, Longview, TX
75601, United States

Hours

Reviews

3.6
2,321 reviews
5 stars
895
4 stars
494
3 stars
408
2 stars
165
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Staff Attitude

Numerous customers experienced rude or unprofessional behavior from staff, including managers, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and restrooms, contributing to a negative dining experience.

Food Quality

While some customers praised the freshness of the food, others reported cold or poorly prepared items, indicating inconsistency.
  • JP
    Jen Painter
    Nov 13, 2025
    4.0
    The best thing is their fries but they're almost always soggy and need more salt lately.
  • MS
    mima Suarez
    Oct 29, 2025
    1.0
    waited 30 minues for 2 cheeseburger while people after me kept getting their food untill I personally got my own food after i called and was told they were bringing it out.
  • JG
    Jason Goza
    Oct 29, 2025
    1.0
    Slowest McDonald’s drive thru line in Longview, by the time they finally took my order, I ended up ordering a Coffin since half the people in my car died of starvation. If you can’t run 2 drive thru lines shut it down to just 1!!! Common sense
  • RB
    Rebecca Bahr
    Oct 17, 2025
    3.0
    Sketchy part of town; the fact that there is a regular security guard there gives me creepy vibes. Also there is no diaper changing table in the restroom. For a restaurant that also caters to families, this seems like a large oversight.
  • CT
    C torres
    Oct 12, 2025
    1.0
    Worst pleace ever .. you order food and have to go multlipe times to ask for the thing they forgot to give you .. ordered coffes no sugar no creamer was given to me .. no barbecue sauce was given with a combo .. employees dont care about costumers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 408 E Marshall Ave, Longview, TX?

McDonald's at 408 E Marshall Ave in Longview, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers a drive-through service that operates 24/7.