Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,514 reviews
5 stars
629
4 stars
325
3 stars
257
2 stars
96
1 star
207
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted declining food quality, with complaints about cold or stale items and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and unkempt dining areas.
Staff Performance
While some staff were praised for their friendliness and efficiency, others were criticized for being unhelpful or rude.
- CHCynkyniece Horton6 days ago1.0I was pulled up to the 3rd little window to wait on my frap. When I received it it wasn’t full I asked why. The Mexican lady states that since I didn’t get whip on top this is where the coffee stops. I then asked for the whip and this is what I received back smh it’s to earl. Then I asked for caramel where is it.
- HCHunter CarterDec 11, 20251.0Terrible service. I haven’t been to a McDonalds in years, figured I’d give it a try. Self serve kiosk made no sense. No one to help at the register. I just walked out. Probably last time I’ll see one. The foods bad for you anyways.
- NHnhut luan hoNov 28, 20255.0McDonald's holds a unique and irreplaceable spot in the global culinary landscape. While some may focus on the fast-food aspect, the true brilliance of the Golden Arches lies in its unmatched consistency and accessibility. No matter where you are in the world—from bustling Tokyo to the quiet streets of London—a Big Mac tastes reassuringly familiar, offering a small, welcome dose of comfort and nostalgia. The brand's operational mastery is truly commendable. They have perfected the art of delivering quality food at an incredible speed, making it the go-to option for busy families, travelers, and anyone needing a quick, reliable meal. Their commitment to innovation is also clear, constantly refreshing the menu with seasonal items and regional specialties that cater to diverse local palates, all while maintaining their classic core offerings. Beyond the food, McDonald's serves as a vibrant community hub. It's often the place for a child's first birthday party, a student's study session over a late-night coffee, or a traveler's first stop after a long flight. This cultural relevance transforms it from just a restaurant into a shared, democratic experience. For its unbeatable convenience, consistent quality, and enduring connection to millions of people globally, McDonald's truly deserves its status as a fast-food icon.
- RHrob hulscherNov 13, 20252.0Drive thru completely stressed and overwhelmed. New person on cashier on drive thru- lots of people bitching
- JMJoe MillerNov 8, 20252.0The slowest, dirtiest McDonalds I've ever been in, and this was when it wasn't even busy. It literally took 15 minutes to get my 1/4 pounder meal.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 128 W Loop 281, Longview, TX?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
When does the McDonald's drive-through operate?
The drive-through is open daily from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does McDonald's at this location offer delivery?
Yes, delivery is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery and pickup services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food through a mobile app?
You can order using the McDonald's App available on iOS and Android, with quick links provided for easy access.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
This McDonald's offers Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby shopping centers close to McDonald's at 128 W Loop 281?
Yes, Simon Mall is a nearby shopping center, where you can shop before or after your meal at McDonald's.
What nearby restaurants can I visit around McDonald's at Longview, TX?
Close to McDonald's, you can find Olive Garden for Italian cuisine, On The Border Mexican Grill & Cantina, OTB Longview for Tex-Mex, Applebee's Grill + Bar, IHOP for breakfast, and Taco Bell for fast Mexican food.
How can nearby fitness and health facilities complement my visit to McDonald's?
Centers Performance gym is nearby for your fitness needs, and BioLife Plasma Services is available if you're interested in health-related plasma donation after enjoying a meal.