Long John Silver's

3.5
1099 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
209 Loop 281 W, Longview, TX
75605, United States

Hours

Reviews

3.5
1,099 reviews
5 stars
407
4 stars
228
3 stars
174
2 stars
95
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned that the food was greasy, overcooked, or not fresh, leading to disappointment.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors.

Staff Attitude

Customers experienced a lack of friendliness and attentiveness from staff, contributing to a negative dining experience.

Remodel Feedback

While some appreciated the new building, many felt that the service and food quality did not improve post-remodel.
  • GP
    GARY PETTY
    Nov 11, 2025
    2.0
    Food under cooked fish ok, hushpuppies ok, fries white raw, got the extra huspuppies, only given 2 not 6 as listed, my birthday gift not complete. This place been a discontent since reopened...drive thru...
  • TZ
    Tracy Zurn
    Nov 9, 2025
    1.0
    Went here yesterday and I haven't been to one in years and I hated the order screen , the customer service was rude . One guy was friendly. The food wasn't that great and the cost was ridiculous. Won't be returning to any Long Johns
  • KM
    Keven Moore
    Nov 4, 2025
    3.0
    Never been disappointed in the food until today Service and cleanliness has always been debatable But after today's fish Na Just as soon have a fish sandwich from McDonald's
  • JA
    Jamie Abdnor
    Oct 28, 2025
    3.0
    We drive all the way from Jacksonville to eat at this location,we have eaten there now 5 times since they have opened, this time we waited for our food for 35 minutes. First off, they have these kiosk on the counter to order your food, neither one work, so that was backing up the line, second, I guess everyone that worked there was having a really bad day,I don't know, and then like I said we waited for ever to get our food, the place really wasn't busy when we were there,it shouldn't have happened. We will not go back,
  • SJ
    Shayla Jester
    Oct 21, 2025
    1.0
    We stopped here for a late weekday lunch. They had ordering machines available but were for card only. Planned on paying with cash so we approached the counter so we could order. The person in front of us had just finished their transaction as we walked up. The lady behind the counter saw us but walked away. Not a big deal, we figured she would be right back. We continued to stand at the counter several minutes during which she walked by twice, looked at us each time and ignored us. I asked hubby if he had his card and he did so we moved back to the ordering machines and placed our order there. It said it went through, we paid and went to sit down. About 1/2 of the tables were occupied and everything else was dirty. I found a fairly clean one and sat. I noticed that there were a lot of workers there but no one was cleaning tables. The customers were steady but it wasn't super busy and there should have been adequate staff by how many were there to handle it with no problem. After waiting for about 10 minutes and people after us getting their food I looked to see if the charge was on my bank account. It was but a couple minutes later was refunded. I have no idea why. Hubby went to the counter to see what had happened and after the lady that was tending the counter looked directly at him but did not offer in any way to help him we decided it was time to take our business elsewhere. I have never experienced this kind of service at any fast food restaurant before.

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/