Whataburger

3.7
2256 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
171 N STEMMONS FWY, LEWISVILLE, TX
75067, United States

Hours

Reviews

3.7
2,191 reviews
5 stars
1,070
4 stars
393
3 stars
206
2 stars
122
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and curbside orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude behavior and poor communication.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or unsanitary, leading to dissatisfaction with their meals.

Management Issues

Reviews pointed to poor management and staffing problems, with many customers suggesting that the location is understaffed and poorly organized.
  • BS
    Bianca Seanez
    Jan 4, 2026
    1.0
    So disappointed ! I just picked up my carry out order and the amount of gravy was ridiculously low. I ordered the three chicken tender meal with my choice of sauce (gravy). Usually I don’t have an issue with this location but now I do. You charge us for the gravy which is a dollar ( not bragging about the price) but if I pay to have gravy I expect it to be filled all the way to the top as it should be!!!! Other than the gravy issue, the food was fine. But seriously don’t do this to your customers.
  • TH
    Timothy Helfrich
    Jan 1, 2026
    1.0
    It literally takes 30 minutes waiting in a drive thru line to get a burger and fries. This happens every single time at this location. Do better.
  • BY
    Beverly Young
    Dec 28, 2025
    2.0
    The food took forever to come out to me. I always do curbside but this particular day the line was short so I did drive through. It still took more then 5 min to come out to me. The lady at the window was nice though.
  • EC
    elias chavez
    Dec 27, 2025
    5.0
    Not a super late night run but late enough, too young gentlemen were in there left shorthanded because other people didn't show up to work and handled their business, took care of customers walking in the door upset, the drive-thru line I was super long, and probably just a screwed up night for them. They handled it well 🤙🏽🤙🏽
  • BP
    Brandt Peterson
    Dec 24, 2025
    1.0
    If I could give -100 for service I would. Unbelievably terrible customer service in the evening/night time. Don’t waste your time with this location. With 10 employees in the kitchen and 2 customers in line you’re looking at 20-30 minutes minimum.

Frequently Asked Questions About Whataburger

Where is Whataburger located in Lewisville, TX?

Whataburger is located at 171 N Stemmons Fwy, Lewisville, TX 75067, USA.

What are the hours of operation for Whataburger in Lewisville?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.