Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and curbside orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Customer Service
Feedback indicated a lack of professionalism and courtesy from staff, with several customers experiencing rude behavior and poor communication.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or unsanitary, leading to dissatisfaction with their meals.
Management Issues
Reviews pointed to poor management and staffing problems, with many customers suggesting that the location is understaffed and poorly organized.
BS
Bianca Seanez
Jan 4, 2026
1.0
So disappointed ! I just picked up my carry out order and the amount of gravy was ridiculously low. I ordered the three chicken tender meal with my choice of sauce (gravy). Usually I don’t have an issue with this location but now I do. You charge us for the gravy which is a dollar ( not bragging about the price) but if I pay to have gravy I expect it to be filled all the way to the top as it should be!!!! Other than the gravy issue, the food was fine. But seriously don’t do this to your customers.
TH
Timothy Helfrich
Jan 1, 2026
1.0
It literally takes 30 minutes waiting in a drive thru line to get a burger and fries. This happens every single time at this location. Do better.
BY
Beverly Young
Dec 28, 2025
2.0
The food took forever to come out to me. I always do curbside but this particular day the line was short so I did drive through. It still took more then 5 min to come out to me. The lady at the window was nice though.
EC
elias chavez
Dec 27, 2025
5.0
Not a super late night run but late enough, too young gentlemen were in there left shorthanded because other people didn't show up to work and handled their business, took care of customers walking in the door upset, the drive-thru line I was super long, and probably just a screwed up night for them. They handled it well 🤙🏽🤙🏽
BP
Brandt Peterson
Dec 24, 2025
1.0
If I could give -100 for service I would. Unbelievably terrible customer service in the evening/night time. Don’t waste your time with this location. With 10 employees in the kitchen and 2 customers in line you’re looking at 20-30 minutes minimum.
Whataburger is located at 171 N Stemmons Fwy, Lewisville, TX 75067, USA.
What are the hours of operation for Whataburger in Lewisville?
Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.
Does Whataburger offer delivery and curbside pickup?
Yes, Whataburger offers both curbside pickup and delivery services.
Can I view the Whataburger menu or place an order online?
Yes, you can view the menu and order online at https://whataburger.com/menu?unitNum=575.
Is there seating available at Whataburger?
Yes, Whataburger has seating available, including wheelchair accessible seating and high chairs for children.
Does Whataburger serve breakfast and vegetarian options?
Yes, Whataburger serves breakfast and offers vegetarian options.
Is Whataburger wheelchair accessible?
Yes, Whataburger has wheelchair accessible entrances, parking, seating, and restrooms.
Are pets allowed at Whataburger?
While pets are not allowed inside, Whataburger allows dogs outside the premises.
What nearby restaurants can I visit near Whataburger in Lewisville?
Nearby restaurants include Panda Express, Chick-fil-A, Hawaiian Bros Island Grill, Regal Buffet, Olive Garden, Chipotle Mexican Grill, McDonald's, and Taco Bueno. You can enjoy a variety of cuisines before or after your visit to Whataburger.
What are some useful nearby places near Whataburger for convenience and services?
Nearby useful places include Bank of America ATM for cash withdrawal, Shell gas station for fueling, and Sprint Store or T-Mobile for mobile phone services, making it convenient to manage errands alongside your meal at Whataburger.