McDonald's

3.5
1309 reviews
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Business Details

765 W Main St, Lewisville, TX
75067, United States
(972) 420-7814
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
765 W Main St, Lewisville, TX
75067, United States

Hours

Reviews

3.5
1,309 reviews
5 stars
497
4 stars
255
3 stars
197
2 stars
92
1 star
268

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions.

Pricing

Several reviews mentioned high prices compared to other locations, leading to perceptions of greed.

Food Quality

Mixed feedback on food quality, with some enjoying the fries and others receiving cold or stale items.
  • TT
    Trip Trapper
    2 days ago
    5.0
    I always have a Great experience here the Workers are extremely passionate and Nice... Giving me a Warm Welcome drinking coffee enjoying the Wifi.... This is my favorite McDonalds to Come to the food is always fresh and Hot... This is a Great Location
  • GJ
    Giana Joplin
    Nov 17, 2025
    1.0
    I came in at around 5:50pm November 17, 2025. The associates are all nice. However the manager idk if she's divorced or mad about her eyebrow situation, but when the McDonald's app wasn't giving me the code I was trying to provide my recipt as proof. I was calmly and nicely trying to provide information to find my order. She kept asking me for the damn code which I didn't have. She then asked me for my name and that's how they found my order. Idk how she became a manager because she is extremely rude and has too much attitude. Honestly not pretty inside or outside and idk how she got hired. We are all stressed in this economy but no reason to be rude to someone that wasn't rude to you first.
  • GG
    Guanavano
    Oct 31, 2025
    1.0
    Se equivocaron en mi orden y me regresaron la misma hamburguesa cuando pedí una nueva
  • NM
    Nakieya Miller
    Oct 29, 2025
    1.0
    This place is very racist. Filled with nothing but rude workers. I asked for a drink for me and my daughter and a worker purposely got the complete opposite. I also seen a sign that spelled "Nickers"!! They were trying to be funny and had this up. I tried speaking with the general manager and he brushed it off and made it seem like it was innocent. He was very rude and didn't want to give me the information for the district manager above him. As I was speaking his workers and crew members were to n the back laughing as of this was funny. This store needs to be closed down or have workers replaced!!!
  • GM
    Gabriel Morales
    Oct 27, 2025
    1.0
    Todo el tiempo que voy q comprar frappe el personal atiende de lo peor de mala gana las órdenes las hacen como ellos quieren y no como el cliente las ordena en lo personal siento que tienen que cambiar el carácter ,la verdad no recomiendo ese McDonald’s
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Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 765 W Main St, Lewisville, TX?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available every day, with hours generally from 5:00 AM to 11:30 PM, extending later on Fridays and Saturdays.