Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with many customers reporting rude attitudes from staff and managers.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a negative environment.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or stale food.
EN
El Nino
4 days ago
1.0
I've been coming here every few months. Nobody speaks english except supervisor. Drive through order has never been correct once. Always check your order before you leave and prepare to wait to speak to someone who can understand "hash browns" or "honey mustard." They also put cheese on regular hamburgers, really check everything. They will mess up the easiest of orders.
KM
Kent Moore
5 days ago
1.0
Employees do not understand English. Be very clear when you ask questions. Managers do not require English proficiency from employees.
DD
Dana Detmer
Dec 24, 2025
1.0
The manager refused to help me when I showed up 3 minutes after closing. She just yelled at me we are closed through the window while she counted the till. While I sat there shouting for help. I would pick another manager who doesn’t ignore her customers
KK
Kat
Dec 24, 2025
1.0
Such a joke of a location. The name is carrying this restaurant, because if people knew the service they would get and the limit to the menu, they’d just go down the street to the next one. Terrible
RH
Rathod Harikrishna
Dec 7, 2025
1.0
I went in drive through, when i went to pick up food she said wait in curbside its been more than 20mins no one has come yet.They forgot the meaning of drive through
What are the regular dining hours for McDonald's at 765 W Main St, Lewisville, TX?
McDonald's is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available every day, with hours generally from 5:00 AM to 11:30 PM, extending later on Fridays and Saturdays.
Can I order McDonald's food via a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store.
Are there drive-thru services at this McDonald's, and what are the hours?
Yes, there is a drive-thru open daily starting at 5:00 AM, closing at midnight on weekdays, with extended hours until 2:00 AM on Fridays and Saturdays.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are available at McDonald's on W Main St?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
If I want coffee before my meal, where nearby can I visit?
You can visit nearby Dutch Bros Coffee or 151 Coffee, both located close to McDonald's at 765 W Main St.
Which nearby fast food restaurants can I visit as alternatives or complements to McDonald's?
Nearby alternatives include Chick-fil-A, Chipotle Mexican Grill, Panda Express, Whataburger, and Dave's Hot Chicken.
Are there any nearby places to get financial or banking services after visiting McDonald's?
Yes, the Bank of America ATM, H&R Block, Joe Irick - State Farm Insurance, and A-MAX Auto Insurance are nearby for your banking and financial needs.
Where can I find nearby retail or home improvement stores around McDonald's?
Sherwin-Williams Paint Store and RadioShack are nearby retail options close to McDonald's at 765 W Main St.