McDonald's

3.5
1319 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
765 W Main St, Lewisville, TX
75067, United States

Hours

Reviews

3.5
1,319 reviews
5 stars
500
4 stars
257
3 stars
197
2 stars
92
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude attitudes from staff and managers.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Cleanliness and Atmosphere

While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a negative environment.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or stale food.
  • EN
    El Nino
    4 days ago
    1.0
    I've been coming here every few months. Nobody speaks english except supervisor. Drive through order has never been correct once. Always check your order before you leave and prepare to wait to speak to someone who can understand "hash browns" or "honey mustard." They also put cheese on regular hamburgers, really check everything. They will mess up the easiest of orders.
  • KM
    Kent Moore
    5 days ago
    1.0
    Employees do not understand English. Be very clear when you ask questions. Managers do not require English proficiency from employees.
  • DD
    Dana Detmer
    Dec 24, 2025
    1.0
    The manager refused to help me when I showed up 3 minutes after closing. She just yelled at me we are closed through the window while she counted the till. While I sat there shouting for help. I would pick another manager who doesn’t ignore her customers
  • KK
    Kat
    Dec 24, 2025
    1.0
    Such a joke of a location. The name is carrying this restaurant, because if people knew the service they would get and the limit to the menu, they’d just go down the street to the next one. Terrible
  • RH
    Rathod Harikrishna
    Dec 7, 2025
    1.0
    I went in drive through, when i went to pick up food she said wait in curbside its been more than 20mins no one has come yet.They forgot the meaning of drive through

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 765 W Main St, Lewisville, TX?

McDonald's is open daily from 6:00 AM to 10:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available every day, with hours generally from 5:00 AM to 11:30 PM, extending later on Fridays and Saturdays.