McDonald's

3.5
1741 reviews
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Business Details

501 E FM 3040, Lewisville, TX
75028, United States
(972) 318-7905
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 E FM 3040, Lewisville, TX
75028, United States

Hours

Reviews

3.5
1,741 reviews
5 stars
689
4 stars
343
3 stars
271
2 stars
111
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Cleanliness

Several customers noted unsanitary conditions, with dirty tables and trash present.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and praised friendly staff.
  • JE
    Juan Everastico
    Jan 5, 2026
    1.0
    Fui a comprar comida y ingresé al loby antes de las diez pues la puerta aún estaba abierta puse mi orden y el personal no me quiso atender según ellos x q ya estaba cerrado pero aún Eran las 9:50 y yo ingresé x la puerta x q aún estaba abierta ahí decia q el loby se cierra a las 10 Muy mal servicio un pésimo personal piensan q x ser hispano uno no tiene dinero para pagar si solo son trabajadores los q atienden no regreso a ese restaurante
  • TT
    TexasBlue24
    Dec 31, 2025
    1.0
    This place ripped me off and stole 54 dollars from me. The mobile app let people order from them when the store was closed. We ordered a pick up, went to the store and no one was there. Didnt get food but had 54 bucks taken from my account. It’s been a week and no refund or actions from McDonald’s to even think about getting me a refund. STAY AWAY FROM THIS PLACE UNLESS YOU WANT TO GET RIPPED OFF!! Also, the link they provide for feedback is not helpful, its another way to give you the run around.
  • AO
    Alanis Ocariz
    Dec 26, 2025
    1.0
    They take too long during the early morning shift. Sometimes it says they’re open, but you wait for hours and no one comes out. With deliveries, it’s much worse when they make you wait. 1H 🙄
  • MC
    morgan c
    Dec 25, 2025
    2.0
    Not open on Christmas! Google says they are and the app allowed us to order yet when we went to pick up no one was there so now i have to wait 5 days to get my money back. Update your operation times better
  • DF
    Douglas Florence
    Dec 18, 2025
    2.0
    It's freaking 7:30 AM surly they've had time to clean yet these Tables are nasty. I was gonna sit here eat and do some reports but that ain't gonna happen now.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lewisville, TX?

McDonald's Lewisville location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 501 E FM 3040 offers drive-thru service 24/7.