McDonald's

3.6
1727 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 E FM 3040, Lewisville, TX
75028, United States

Hours

Reviews

3.6
1,727 reviews
5 stars
684
4 stars
342
3 stars
271
2 stars
108
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect preparation, and unsatisfactory taste.

Cleanliness

Several customers noted cleanliness issues, with dirty tables and unsanitary conditions reported.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others highlighted unprofessional behavior.

Value for Money

Concerns were raised about pricing, with some customers feeling overcharged compared to other locations.
  • II
    Irene
    1 day ago
    1.0
    This is the worst McDonald’s I’ve ever been to. I ordered through the app for table service, and when the food was delivered, the lady staff placed the tray down rudely without a smile or any expression, then walked off. My order was also missing the honey mustard and ranch sauces that I had included in my order. When I went to the counter to ask for the sauces, the staff member handed them to me with attitude, even though the restaurant wasn’t busy at all. This isn’t the first time I’ve experienced poor service at this location. I really hope management looks into this. I do not recommend coming to this McDonald’s.
  • MM
    Mary Murillo
    1 day ago
    1.0
    This is not going to sound right but why would they put people on the drive through that don’t understand English after couple times asking for something they still put the wrong order..
  • NK
    Nandi Keys
    2 days ago
    1.0
    I was here at 4am & was told that it was cash only I’ve never been told that by a McDonalds ever & this is the 3rd time pulling up. So if this is the service you are losing money late nights cash is not carried much from My understanding but if this is how you run business shame on you & this is for the McDonald’s close by some banks aren’t in the area to just go pick cash up plus food not fresh during the day if not requested
  • FP
    felecita pacheco
    Nov 6, 2025
    5.0
    Great experience. Almost didn't get my Dinner after work because they didn't have change for a 💯 at the only 24hour McDonald's near by 🙄
  • JC
    Jose Caballero
    Nov 4, 2025
    5.0
    En lo personal me gusta ir a este lugar cuando estoy sercas el personal muy amable

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lewisville, TX?

McDonald's Lewisville location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service?

Yes, the McDonald's at 501 E FM 3040 offers drive-thru service 24/7.