McDonald's

3.5
1350 reviews
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Business Details

4640 State Highway 121, Lewisville, TX
75056, United States
(214) 469-1585
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4640 State Highway 121, Lewisville, TX
75056, United States

Hours

Reviews

3.5
1,350 reviews
5 stars
560
4 stars
262
3 stars
164
2 stars
64
1 star
300

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and spills.

Speed of Service

Customers experienced long wait times, particularly during peak hours, with some noting slow drive-thru service.
  • JR
    Justin Roland
    Nov 17, 2025
    1.0
    Yesterday I ordered some chicken nuggets on door dash. 5 different dashers attempted to pick up the order and were unable to. They told one of the drivers that the order was given away and refused to remake the order. Door dash canceled the order and re ordered it to make them have to remake the order. For this to be one of the biggest brands in the world this is very concerning to see such a micky mouse operation. It took almost 2 hours to get it and I had to tip the dasher more to overcompensate for their poor experience as well. Need some form of management and leadership to ensure things are handled at least reasonably. If you can't perform at a high level or excel, at least be average please.
  • JT
    Jose True
    Nov 16, 2025
    1.0
    Worst McDonald’s I’ve ever gone to unbelievable this staff is just terrible very disrespectful people work here and they had a line that stretched to the outside get some new staff asap as a business owner you will get a lawsuit on you or lose money
  • BT
    BIG T
    Nov 10, 2025
    1.0
    One of the nastiest McDonald’s I ever seen
  • DH
    Dior Holmes
    Nov 9, 2025
    1.0
    Came here at 9 PM and all of the doors were locked. They're supposed to close at 11 PM.
  • CB
    Chuck Boothe
    Oct 26, 2025
    4.0
    I stopped in for lunch and the monopoly game. Fries were hot, dr pepper was cold big Mac was like warm. I ask an employee how I could get more game pieces and he couldn't tell me but if you look on the self checkout kiosk there is a button that shows everything you get a game piece with. I got large fries, large drink, and a big Mac for 10.16 seems reasonable to me.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lewisville, TX?

This McDonald's location is open 24 hours a day, every day of the week.

Is McDonald's drive-thru available at this location?

Yes, the drive-thru service is available 24/7 at this McDonald's.