Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,368 reviews
5 stars
570
4 stars
262
3 stars
165
2 stars
65
1 star
306
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and spills.
Management Issues
Customers expressed concerns about management's lack of responsiveness and poor handling of customer complaints.
- MRMatthew Reed3 days ago1.0Language barrier didn’t get any ketchup
- EKErick KingJan 4, 20261.0All the employees are so rude especially the ones that work at the night shift
- QGQuan GrooveJan 3, 20261.0Wasted 30 minutes of my time in line for a sandwich and a drink avoid the McDonald’s
- ERElias ReyesDec 12, 20251.0Este mc Donald es una basura te atienden mal y no te dejan explicar que es lo que quieres parece que les está pidiendo la comida regalada muy mal servicio, cuidado no compren aqui
- ZRZay & RiDec 4, 20251.0placed my order at 3:28pm & literally didn’t even receive it until 3:50pm…….!!!!! mind you the store was not busy including drive thru & this was AFTER the fact i had to go up to the counter to request my meal on 3 separate occasions during the ridiculous wait time. Not only did i wait over 20 minutes for my meal but they LITERALLY made it WRONG. when i approached the counter to have it fix the worker saw me, said nothing & handed me the correct order. so she already knew they messed up the order yet wasn’t the one to come up to me as the customer to come fix my food. also had to fill my own drinks in the cafe when they should be the ones to do it. When i told the manager about my experience he just looked at me confused. This stores location is honestly a joke & makes the franchise look terrible. ridiculous experience, NEED NEW MANAGEMENT & EMPLOYEES!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Lewisville, TX?
This McDonald's location is open 24 hours a day, every day of the week.
Is McDonald's drive-thru available at this location?
Yes, the drive-thru service is available 24/7 at this McDonald's.
Can I order McDonald's delivery online from this location?
Yes, you can order delivery online 24/7 through their delivery website or the McDonald's app.
What types of pickup and delivery services does this McDonald's provide?
They offer curbside pickup, same-day delivery, no-contact delivery, and standard delivery options.
What payment methods are accepted at this McDonald's?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's location situated?
It is located at 4640 State Highway 121, Lewisville, TX 75056, USA.
Are there other dining options near this McDonald's?
Yes, nearby options include Layne's Chicken Fingers, Pollo Tropical, Pie Five Pizza, Pei Wei Asian Kitchen, Golden Chick, and Chili's Grill & Bar.
Can I grab coffee near this McDonald's?
Yes, nearby coffee shops include Kroger Fuel Center, Starbucks, and the McDonald's itself serves coffee.
Are there any grocery or pharmacy stores close to this McDonald's?
Yes, Kroger Marketplace and Kroger Pharmacy are close by for your grocery and pharmacy needs.
What social media channels does this McDonald's Lewisville location use?
You can follow them on Facebook, Instagram (handle: mcdonalds), Twitter (@McDonalds), and TikTok.