McDonald's

3.6
1270 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1598 W Main St, Lewisville, TX
75067, United States

Hours

Reviews

3.6
1,270 reviews
5 stars
514
4 stars
260
3 stars
211
2 stars
76
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with mobile app orders.

Cleanliness

Several reviews highlighted issues with cleanliness, especially in restrooms and food quality.

Food Quality

Mixed feedback on food quality, with some customers praising freshness while others reported cold or poorly prepared items.

Service Speed

Customers expressed frustration with slow service and long wait times, particularly during busy hours.
  • DD
    Derek
    5 days ago
    1.0
    The employees have no idea whats going on. I tried to pay with cash and card and the cashier had NO idea what to do and just charged my card. The wait was extremely long. The food came out with next to no seasoning, the chicken nuggets tasted like nothing, the fries were not salted, yhe mc chicken had barely anything on it and the ketchup pump was practically empty. Awful experience. Avoid this place. Waste of 17 dollars. Go to any mcdonalds but here. It also made me throw up on the way home.
  • AA
    AJ
    6 days ago
    4.0
    Mc chickens weren’t that fresh but at least they make you coffee here but mine had a lot of crunch Ice.
  • AH
    Autumn Haskin
    Jan 2, 2026
    3.0
    Says it's open 24 hours- unfortunately isn't. But other than that,it's a typical McDonald's.
  • LL
    Leonor Leyva
    Dec 26, 2025
    1.0
    Ordered breakfast before 10:30 hits but didn’t honor the app sale and was told because we got stuck in line and didn’t make it to 10:30 that we have to cancel our paid online order.
  • MC
    michael chamberlin
    Dec 3, 2025
    2.0
    I'm sick and tired of this location always forgetting to include the barbecue sauce in our order every time we order. If I don't remind them they won't put it in the bag. Why add it to the chicken nugget order if you're not going to serve it. Make sure you ask for your sauce before you leave, they didn't get it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1598 W Main St, Lewisville, TX?

McDonald's at 1598 W Main St, Lewisville, TX is open 24 hours a day, 7 days a week.

Does McDonald's at this location have a drive-through service?

Yes, McDonald's at this location offers drive-through service available 24/7.