Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers noted that the food was often cold, stale, or not prepared correctly.
Staff Friendliness
While some customers praised friendly staff, many others experienced rudeness and lack of professionalism.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
DV
Dani Val
4 days ago
1.0
safety hazard, paper left from patty’s packaging in burger.
EB
eric bookout
6 days ago
4.0
It's McDonald's. Is there really anything to say about it that people don't already know? I guess it was nice that when I asked for BBQ sauce for my fries I got it. Some restaurants have a sauce policy as if people are selling it on the streets. I avoid those places. The McDonald's in Lewisville on business 121 posts they're "sauce policy" in the drive-thru window. They should be embarrassed.
DL
Doug Lasso
Oct 30, 2025
1.0
God if I could give a 1/2 of a star I would. The whole damn reason I came here was to get the monopoly plays. They’ve been out of them for a while. I don’t know why I eat this terrible food for a shot at nothing.
JB
Jermaine Boyd
Oct 23, 2025
1.0
Convenient location with horrible service. While the Main Street location is closer and more often than not has better service. With the Freeway construction traffic, I go to this location to avoid that. But this location just has horrible service. Constantly have to repeat yourself through the drive thru. Folks at the windows barely speak. You get to the window hand is already out the window to hand you your order without even making sure it’s correct. And that’s when it’s slow. Just horrible.
JV
Jose Luis Villegas
Oct 18, 2025
5.0
Multuple good points on This McDonald's: - it is cheaper than others around (my fav meal, double qt dluxe, is 2 dollars cheaper thank the one in lewisville main street)
- The service is better than the ones in flower mound and lewisville; they always offer a tray of unlimited complementary dips; it is cleaner and always have utensils, napkins, straws, etc ready. There is soap at the bathroom!!
- believe or not, the coke has better taste, porbaly machine is well calibrated; I pick this place when I want coke, better taste than and other McDonald's
-the only negative thing is that multiple times they've missed items in to-go orders, but just double check the items and if you miss one they will build it immediately, ahh and they will give you a pie for the inconvenience
What are the regular operating hours of McDonald's at 1201 W FM 407, Lewisville?
This McDonald's is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
During what hours does McDonald's offer delivery service?
Delivery is available Monday to Wednesday from 5:00 AM to 12:45 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday from 4:01 AM to 4:00 AM, and Sunday from 4:01 AM to 12:45 AM.
What types of pickup and delivery services does McDonald's provide?
How can I place an order online or through a mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579, via the McDonald’s App on iOS or Android, or through the quick link https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at McDonald's in Lewisville, TX?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What nearby places can I visit before or after dining at McDonald's on FM 407?
You can visit Spec's Wines, Spirits & Finer Foods for specialty groceries, QuikTrip for gas and convenience shopping, or enjoy a game at Top Golf Allen TX located nearby.
Are there other fast food options near McDonald's at 1201 W FM 407?
Yes, Popeyes Louisiana Kitchen offers chicken dishes nearby, and other food options include Taqueria la Esperanza and Tacos Y Mas for Mexican cuisine.
What nearby services are available for beauty and wellness near this McDonald's?
Nearby beauty and wellness services include 88Nails, X Nails, Vivian Hair Spa, H & Y Foot Spa, Excellent Nails, Creation Hair Designs, and The Hair Studio.
Does this McDonald's location have a rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.