McDonald's

3.7
1206 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1201 W FM 407, Lewisville, TX
75067, United States

Hours

Reviews

3.7
1,206 reviews
5 stars
512
4 stars
237
3 stars
193
2 stars
66
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Several customers noted that the food was often cold, stale, or not prepared correctly.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of professionalism.

Cleanliness

The cleanliness of the location received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
  • DV
    Dani Val
    4 days ago
    1.0
    safety hazard, paper left from patty’s packaging in burger.
  • EB
    eric bookout
    6 days ago
    4.0
    It's McDonald's. Is there really anything to say about it that people don't already know? I guess it was nice that when I asked for BBQ sauce for my fries I got it. Some restaurants have a sauce policy as if people are selling it on the streets. I avoid those places. The McDonald's in Lewisville on business 121 posts they're "sauce policy" in the drive-thru window. They should be embarrassed.
  • DL
    Doug Lasso
    Oct 30, 2025
    1.0
    God if I could give a 1/2 of a star I would. The whole damn reason I came here was to get the monopoly plays. They’ve been out of them for a while. I don’t know why I eat this terrible food for a shot at nothing.
  • JB
    Jermaine Boyd
    Oct 23, 2025
    1.0
    Convenient location with horrible service. While the Main Street location is closer and more often than not has better service. With the Freeway construction traffic, I go to this location to avoid that. But this location just has horrible service. Constantly have to repeat yourself through the drive thru. Folks at the windows barely speak. You get to the window hand is already out the window to hand you your order without even making sure it’s correct. And that’s when it’s slow. Just horrible.
  • JV
    Jose Luis Villegas
    Oct 18, 2025
    5.0
    Multuple good points on This McDonald's: - it is cheaper than others around (my fav meal, double qt dluxe, is 2 dollars cheaper thank the one in lewisville main street) - The service is better than the ones in flower mound and lewisville; they always offer a tray of unlimited complementary dips; it is cleaner and always have utensils, napkins, straws, etc ready. There is soap at the bathroom!! - believe or not, the coke has better taste, porbaly machine is well calibrated; I pick this place when I want coke, better taste than and other McDonald's -the only negative thing is that multiple times they've missed items in to-go orders, but just double check the items and if you miss one they will build it immediately, ahh and they will give you a pie for the inconvenience

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1201 W FM 407, Lewisville?

This McDonald's is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.