Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,217 reviews
5 stars
518
4 stars
238
3 stars
193
2 stars
66
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and overall restaurant environment.
Food Quality
Mixed feedback on food quality, with some customers praising freshness while others reported stale or improperly prepared items.
Management Issues
Concerns were raised about poor management practices and staff training, contributing to negative customer experiences.
- KMKent MooreJan 3, 20261.0They will get your order wrong. Many employees do not speak English. Over ten years, the situation is now the worst it has ever been. What is the problem? Answer this question: would you want to work where no one spoke your language?
- UUUnitedGelloDec 28, 20255.0Very decorated and I like that, service was amazing and very kind, and the fries were perfect
- JBJose BooneDec 28, 20251.0Terrible customer service. From the workers to the managers. Need a total cleaning. Fire everybody
- DKDaniel KahoDec 20, 20255.0Sorry about my last review, it was dropped at the wrong location. My last visit at Lewisville Macdonald was very great, because of the Manager who was kind and helpful. I really appreciate that.
- WRWendy RosalesDec 9, 20251.0I had a very disappointing experience at this McDonald’s location. Not only was my order incorrect, but when I politely asked for the missing items, the employee looked out the window and told me, “No, I have a line,” instead of simply correcting the issue. When I expressed my shock and asked if she was serious, she then attempted to add the items, but by that point, the lack of professionalism and customer service was unacceptable. I refused the correction and left.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1201 W FM 407, Lewisville?
This McDonald's is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open Monday to Wednesday from 5:00 AM to 1:00 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 1:00 AM.
During what hours does McDonald's offer delivery service?
Delivery is available Monday to Wednesday from 5:00 AM to 12:45 AM, Thursday from 5:00 AM to 4:00 AM, Friday and Saturday from 4:01 AM to 4:00 AM, and Sunday from 4:01 AM to 12:45 AM.
What types of pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online or through a mobile app for this McDonald's?
You can order online at https://mcdonalds.order.online/business/-5579, via the McDonald’s App on iOS or Android, or through the quick link https://mcdonalds.smart.link/jfeqnrnmr.
What payment options are accepted at McDonald's in Lewisville, TX?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What nearby places can I visit before or after dining at McDonald's on FM 407?
You can visit Spec's Wines, Spirits & Finer Foods for specialty groceries, QuikTrip for gas and convenience shopping, or enjoy a game at Top Golf Allen TX located nearby.
Are there other fast food options near McDonald's at 1201 W FM 407?
Yes, Popeyes Louisiana Kitchen offers chicken dishes nearby, and other food options include Taqueria la Esperanza and Tacos Y Mas for Mexican cuisine.
What nearby services are available for beauty and wellness near this McDonald's?
Nearby beauty and wellness services include 88Nails, X Nails, Vivian Hair Spa, H & Y Foot Spa, Excellent Nails, Creation Hair Designs, and The Hair Studio.
Does this McDonald's location have a rewards program?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program. More details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.